Alhena AI

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Alhena AI (formerly Gleen AI) is an AI-driven shopping and support concierge platform built for ecommerce brands. It utilizes generative AI and advanced retrieval to automate support, drive sales, and elevate the customer journey—handling everything from order inquiries to personalized product recommendations across chat, email, voice, and social channels.

Thena

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Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.

Z AI

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Chat.Z.ai is a powerful AI-powered chatbot platform designed to enhance communication and productivity for businesses and individuals. It offers customizable chatbots, seamless integrations, and advanced AI capabilities to create engaging and efficient conversational experiences.

Aisera

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Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.

Pylon

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Pylon is an all-in-one AI-powered support platform designed specifically for B2B companies to resolve customer issues faster across multiple modern communication channels. It consolidates customer conversations from Slack, Teams, Email, Chat, Discord, and more into a single unified view, allowing teams to manage accounts proactively with complete context. Pylon’s AI capabilities automate issue routing, draft replies and articles, categorize tickets, surface insights, and even generate charts, significantly reducing first response times and improving customer support efficiency.

Sloneek

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Sloneek is an AI-first, all-in-one HR system that covers the entire employee journey from hiring to offboarding in a single, chat-driven workspace. It automates routine tasks with an integrated HR AI assistant, provides people analytics with clear charts and trends, and offers smart recommendations for faster, data-backed decisions. Core modules include employee records, assets, documents and e-signatures, attendance and leave, time tracking, performance, hiring and onboarding, and payroll support. A 14-day free trial with instant access is available to experience the full platform without a credit card.

Chatbase

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Chatbase is a customer support AI platform for building, deploying, and improving agents that resolve real issues across web, chat apps, and internal systems. Teams ground an agent on business data, define safe actions it can take, and connect tools like CRMs or order systems so it can fetch details and perform tasks securely. The platform emphasizes simplicity, security, and guardrails, including SOC 2 Type II and GDPR compliance. Agents handle complex queries, escalate to humans when needed, and learn over time through analytics and iteration. With multilingual support and cross‑channel deployment, Chatbase delivers fast resolutions while improving operational outcomes.

Forethought

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Forethought is an enterprise-grade AI platform that empowers customer service and support teams with fully agentic AI agents capable of reasoning, decision-making, and real-time action. The system leverages past tickets and help center data to deliver accurate, personalized support experiences from day one. Forethought’s multi-agent architecture collaborates along the customer journey—identifying, solving, classifying, and supporting issues instantly. The platform uncovers actionable insights from support interactions, automates ticket classification, offers omnichannel coverage (chat, email, voice), and provides agents with intelligent suggestions through an integrated AI copilot, all designed for scalable customer support.

Observe AI

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Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.

Chatnode AI

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ChatNode AI is a conversational-AI platform that turns websites and data into AI support agents capable of performing tasks, learning continually and handing off to humans when needed. It enables organisations to deploy chatbots that can book meetings, show invoices, update records and integrate with backend systems, all while supporting brand voice and policy compliance.

Parloa

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Parloa is an AI-powered customer experience platform that transforms customer conversations into lasting loyalty by delivering fast, precise, and personalized interactions at scale. Its AI agents manage millions of conversations across various industries and use cases, including scheduling, refunds, and product recommendations. The platform orchestrates the entire AI agent lifecycle, ensuring reliable and scalable deployment for high-volume, high-stakes environments. Parloa helps companies close the gap between their brands and customers by creating meaningful relationships that deepen over time, while emphasizing security, privacy, and compliance with certifications like ISO 27001 and HIPAA.

Messenger AI

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Messenger.ai is a custom AI assistant from Mindbody designed to handle front desk operations for service businesses, providing 24/7 real-time customer service through text and webchat. Trained in your brand voice, it responds to questions, manages booking requests, flags complex issues for human follow-up, and follows up with new clients to sell packages and memberships automatically. The platform connects via SMS and Facebook Messenger for scheduling updates, mass texting, and relationship building, while unifying all client and staff communications in one dashboard and app. It eliminates missed calls, reduces phone tag, and transforms sales processes to boost revenue without extra staff.