Thena

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Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.

Wonderchat

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Wonderchat is an AI-powered chatbot platform designed to help businesses create intelligent, customizable, and human-like chatbots for their websites. With a no-code setup, Wonderchat allows users to build and deploy AI agents trained on their own website content, documents, and help center articles. This enables businesses to provide instant, 24/7 support to their customers, automate repetitive tasks, and enhance user engagement without the need for extensive technical expertise.

LiveChat AI

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LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.

Pylon

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Pylon is an all-in-one AI-powered support platform designed specifically for B2B companies to resolve customer issues faster across multiple modern communication channels. It consolidates customer conversations from Slack, Teams, Email, Chat, Discord, and more into a single unified view, allowing teams to manage accounts proactively with complete context. Pylon’s AI capabilities automate issue routing, draft replies and articles, categorize tickets, surface insights, and even generate charts, significantly reducing first response times and improving customer support efficiency.

AssistLoop.ai

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AssistLoop is a customizable AI chatbot platform that adds a branded support widget to any website and answers customer questions 24/7 using business-specific data. It connects to URLs, PDFs, DOCX, and custom text to train agents for accurate, contextual responses, while offering analytics, conversation logs, and message-credit based usage. Installation is simple—a single HTML snippet or official plugins—plus granular styling to match brand colors, name, and logo. Teams can choose among leading LLMs, review chats for quality, and expand to multi-agent setups. A free tier is available, with paid plans starting at $29/month and a 14‑day money‑back guarantee.

ChatFlow

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ChatFlow is a no-code AI chatbot builder aimed at helping businesses engage customers, automate support, and drive conversions. It leverages AI agents, a built-in knowledge base, analytics, and automation to power chatbots that answer queries, capture leads, and assist website visitors. The platform simplifies setup, requiring only a line of code to embed the chatbot, and offers features like styling, navigation links, AI configuration, widget previewing, and add-ons for extended functionality.

Double

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Double is a remote staffing platform that connects businesses with dedicated virtual assistants specialized in operations, customer support, and administrative tasks. The service pairs companies with skilled professionals who act as an extension of their team, handling day-to-day operational work to save time and increase productivity. Double emphasizes personalized matching, ongoing support, and integration into clients’ workflows to ensure seamless collaboration. Their virtual assistants can manage emails, calendar scheduling, customer interactions, and various administrative duties, enabling business leaders to focus on higher-value activities without hiring full-time staff.

Observe AI

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Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.

Docsbot AI

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DocsBot AI is an AI-powered chatbot platform that enables organisations to build custom conversational agents trained on their own documentation, FAQs, and knowledge base. Users can create bots that provide instant answers to customers or employees, integrate across channels, and embed into websites or apps. The tool emphasises simplicity, training on enterprise content, and improving support efficiency.

FastBots AI

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FastBots AI is a chatbot platform designed to let organisations create powerful multilingual bots trained on their website content, documents or files. These bots can integrate live web data, conversational models and custom workflows to respond to users, collect leads and support customers without coding.

Quack

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Quack AI is a proactive AI agent platform designed to revolutionize customer support by providing intelligent, context-aware responses and tools that enhance customer experience (CX). It helps support teams resolve tickets faster and more accurately, reducing repetitive tasks and enabling agents to focus on high-value interactions. Quack’s platform integrates seamlessly with existing ticket systems and communication channels, empowering businesses to scale support efficiently while maintaining a human touch. With advanced training tools, Quack AI continuously learns and improves to deliver exceptional support tailored to specific domains and use cases.

Messenger AI

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Messenger.ai is a custom AI assistant from Mindbody designed to handle front desk operations for service businesses, providing 24/7 real-time customer service through text and webchat. Trained in your brand voice, it responds to questions, manages booking requests, flags complex issues for human follow-up, and follows up with new clients to sell packages and memberships automatically. The platform connects via SMS and Facebook Messenger for scheduling updates, mass texting, and relationship building, while unifying all client and staff communications in one dashboard and app. It eliminates missed calls, reduces phone tag, and transforms sales processes to boost revenue without extra staff.