- Customer Service Teams: Deploy AI agents that handle routine tasks and escalate complex issues.
- Sales & Conversion Teams: Use conversational agents to capture leads and integrate with CRM.
- Internal Help Desks: Use AI agents for onboarding, HR queries, IT support or knowledge base access.
- E-commerce Teams: Automate order status, returns and customer inquiries with branded bots.
- Small & Medium Businesses: Accessible for businesses without large support teams.
- Technology Integrators: Teams that integrate AI agents with back-end workflows or API actions.
How to Use It?
- Train on Your Data: Add website content, documents or knowledge bases to train the AI.
- Design Conversation Flows: Use visual designer to set up tasks, hand-offs and branding voice.
- Add AI Actions: Configure operations like booking meetings, updating records or routing data via APIs.
- Deploy Agent: Embed on website, messaging apps or internal portals.
- Monitor & Improve: Review analytics (CSAT, topics, volume), retrain agent continuously and refine flows.
- Scale Across Use Cases: Expand to multiple languages, channels or departments.
- Task-Oriented Agents: Beyond Q&A, agents can complete real tasks via integrations.
- Auto-Retrain & Learning: Agents learn over time to improve accuracy without manual retraining steps.
- Human Handoff with Context: Smooth escalation that preserves conversation history and context.
- Brand & Policy Safe Responses: Maintains brand voice while adhering to business rules.
- Visual Setup for Non-Technical Users: Enables business users to configure bots with minimal developer input.
- Enables advanced automation beyond simple chat.
- Supports integrations with backend systems for real workflows.
- Learning agents reduce maintenance overhead.
- Good for both customer-facing and internal use cases.
- Visual builder lowers technical barrier.
- Complex workflows may still need developer support.
- Performance and accuracy depend on data quality and integration depth.
- Initial setup of integrations may require technical expertise.
- Cost-benefit depends on volume and complexity of tasks handled.
Lite
$ 35.00
Standard
$ 89.00
Scale
$ 377.00
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Reviews
Rating Distribution
Average score
Popular Mention
FAQs
Yes — agents support actions and integrations to perform real tasks.
Yes — the platform supports auto-retraining and continuous learning.
No for basic setup; integrations may require technical work.
Yes — the platform is designed to scale from simple to complex use cases.
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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