- E-commerce Stores: For guiding shoppers, answering questions, recommending products, and capturing leads.
- SaaS & Tech Companies: To automate onboarding, support FAQs, and qualify leads.
- Digital Agencies: To deploy chatbot solutions for clients without coding.
- Small & Medium Businesses: To offload repetitive support tasks and improve user engagement.
- Content & Knowledge Sites: To let users interactively query content instead of browsing manually.
- Support Teams: To reduce manual workload and focus on higher priority tickets.
How to Use It?
- Sign Up & Add Website: Create an account and enter your site domain.
- Insert Embed Code: Place the ChatFlow widget code snippet into your site’s HTML.
- Style Your Bot: Customize appearance, greeting messages, header, and bot name.
- Configure AI Settings: Define business profile, target audience, personality, and conversation logic.
- Add Navigation & Footer Links: Enable sections like help center, social links, or external links.
- Enable Add-Ons: Turn on modules such as web search, API agent, or help center integration.
- Preview & Publish: Test on desktop and mobile, then publish the live chatbot widget.
- Monitor & Improve: Use analytics to track engagement, conversation patterns, and optimize responses.
- Website-Powered Knowledge Base: Uses your site content as the basis for chatbot replies.
- No Coding Required: Designed so non-technical users can deploy a chatbot with minimal effort.
- Modular Add-Ons: Extend functionality via AI agents, external integrations, and marketplace modules.
- Embedded Customization: Deep control over style, navigation, links, and user experience.
- Analytics & Feedback Loop: Tracks performance to fine-tune bot behavior over time.
- Quick setup & deployment without coding
- Uses your existing site content for intelligent responses
- Good customization for bot appearance & navigation
- Modular architecture (add-ons & AI agents)
- Analytics built in so performance can be measured
- Complex conversations may still require manual fallback
- Free or lower tiers may limit advanced features or capacity
- Custom integrations may require extra setup or API work
- Bot responses might sometimes misinterpret user intent
- Reliant on quality of your website content as knowledge base
Starter
$ 19.00
Growth
$ 79.00
Business
$ 299.00
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FAQs
Yes — you don’t need to write code to build or deploy chatbots. The platform provides visual settings and embed scripts.
Yes — it leverages website pages and content as a knowledge base for its responses.
No — ChatFlow handles hosting and back-end processing; you just embed the widget.
Yes — you can preview the chatbot in both mobile and desktop before publishing.
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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