- Small Business Owners & Solo Entrepreneurs: Those who handle customer questions manually especially over WhatsApp and want to automate support.
- Customer Support Teams: Teams looking to reduce workload by automating frequent queries, so agents can focus on complex issues.
- Event Organisers & Service Providers: To manage WhatsApp questions about scheduling, pricing, services, logistics without having to reply one by one.
- Hospitality & Rental Managers: To automate guest communications like check-in details, FAQs, wifi info, etc.
- E-commerce & Retail: To handle order status, returns, product info via WhatsApp automatically.
- Anyone Needing Better Response Times: Businesses that want 24/7 replies, better consistency, and faster customer satisfaction.
How to Use It?
- Sign Up / Create an Account: Register with SmartTalk and connect your WhatsApp number.
- Provide Key Business Information: Feed in FAQs, business details, services or key docs so the AI knows how to respond.
- Configure Reply Logic: Set up prompts or content that define what the assistant should reply to, possibly using uploaded content or documents.
- Test & Train: Try out messages, review how the assistant handles them, tweak responses or add new FAQs.
- Activate & Let It Run: Enable the bot to respond automatically to customers, 24/7.
- Monitor & Update: View metrics (e.g., message count, response performance), update content as business evolves.
- No-code WhatsApp Automation: Designed so you can have an intelligent WhatsApp assistant without needing technical or programming skills.
- Fast Setup: Get started in minutes—connect WhatsApp, upload core info, and the assistant can already handle many common interactions.
- Free Tier & Flexible Pricing: Includes a free plan with limited usage so you can test things out, plus paid plans scaling with usage and features.
- 24/7 Customer Response: Ensures customers get replies any time, improving satisfaction and reducing missed opportunities.
- Lead Qualification & Alerts: Can flag or funnel more complex queries to you and send notifications when urgent attention is needed.
- White-label / Custom Integrations: Higher plans support custom setup, branding, and integrations with your other tools or workflows.
- Simple, quick to set up
- Handles repetitive customer messages reliably
- Saves time for support agents or small business owners
- Offers free tier so one can test without upfront cost
- Scales with business via premium features and customization
- Free and lower-cost plans have message or feature caps
- Complex or very personalized replies may still need human oversight
- Effectiveness depends a lot on how well you train/upload your content
- WhatsApp only — may need other channels which are not primary focus
Free
Free
- 100 messages/month, restart 1st of each month
Basic
$ 19.99
- Unlimited messages — usage depends on your OpenAI account balance
Premium
$ 29.99
- 3000 messages/month
Custom
Custom Pricing.
- Built for businesses needing custom integrations, white-label options, and expert support to scale operations with full flexibility, autonomy, and control.
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Reviews
Rating Distribution
Average score
Popular Mention
FAQs
No — the platform is built to be easy for non-technical users.
Yes — you can update content, adjust replies, and improve answers as you gather more messages.
You can upgrade to paid plans to unlock more features, higher message limits, or custom integrations.
Yes — the bot replies around the clock once set up.
Basic plans usually support one WhatsApp number; higher/custom plans may allow more or additional channels.
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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