Z AI

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Chat.Z.ai is a powerful AI-powered chatbot platform designed to enhance communication and productivity for businesses and individuals. It offers customizable chatbots, seamless integrations, and advanced AI capabilities to create engaging and efficient conversational experiences.

Regal AI

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Regal.ai is an AI Agent Platform that revolutionizes customer communication by transforming support, sales, and operations through AI-powered calls. Unlike traditional contact center software, Regal enables businesses to build, monitor, and scale AI agents effortlessly, delivering human-like interactions at scale.

LiveChat AI

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LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.

Vapi AI

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Vapi.ai is an advanced developer-focused platform that enables the creation of AI-driven voice and conversational applications. It provides APIs and tools to build intelligent voice agents, handle real-time conversations, and integrate speech recognition, text-to-speech, and natural language processing into apps and services effortlessly.

Aisera

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Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.

ChatFlow

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ChatFlow is a no-code AI chatbot builder aimed at helping businesses engage customers, automate support, and drive conversions. It leverages AI agents, a built-in knowledge base, analytics, and automation to power chatbots that answer queries, capture leads, and assist website visitors. The platform simplifies setup, requiring only a line of code to embed the chatbot, and offers features like styling, navigation links, AI configuration, widget previewing, and add-ons for extended functionality.

Chatbase

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Chatbase is a customer support AI platform for building, deploying, and improving agents that resolve real issues across web, chat apps, and internal systems. Teams ground an agent on business data, define safe actions it can take, and connect tools like CRMs or order systems so it can fetch details and perform tasks securely. The platform emphasizes simplicity, security, and guardrails, including SOC 2 Type II and GDPR compliance. Agents handle complex queries, escalate to humans when needed, and learn over time through analytics and iteration. With multilingual support and cross‑channel deployment, Chatbase delivers fast resolutions while improving operational outcomes.

Forethought

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Forethought is an enterprise-grade AI platform that empowers customer service and support teams with fully agentic AI agents capable of reasoning, decision-making, and real-time action. The system leverages past tickets and help center data to deliver accurate, personalized support experiences from day one. Forethought’s multi-agent architecture collaborates along the customer journey—identifying, solving, classifying, and supporting issues instantly. The platform uncovers actionable insights from support interactions, automates ticket classification, offers omnichannel coverage (chat, email, voice), and provides agents with intelligent suggestions through an integrated AI copilot, all designed for scalable customer support.

Cresta

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Cresta is an enterprise-grade generative AI platform built for contact centres, designed to combine human and AI agents in one unified workspace. It helps organisations analyse every customer conversation, extract insights, guide agents in real time, automate workflows and improve outcomes such as first-call resolution, conversion, and agent performance. The platform features include custom models trained on an organisation’s own data, low-latency real-time transcription and inference, no-code tools for business users to deploy and refine AI models, and a strong focus on combining quality assurance, coaching, automation and conversational intelligence. Recent funding has boosted the company’s growth and the product has been adopted by major enterprises to optimise service, sales and retention operations.

Observe AI

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Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.

247 AI

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247 AI is an award-winning customer experience (CX) management platform born from deep expertise in operating contact centers. It combines AI-powered automation with comprehensive contact center knowledge to deliver seamless, personalized CX across multiple channels. The platform helps global brands improve customer satisfaction, digital adoption, and revenue growth by enhancing both customer and agent experiences. With a strong focus on frictionless interactions, 247 AI enables businesses to deliver on their CX promise consistently and at scale.

Messenger AI

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Messenger.ai is a custom AI assistant from Mindbody designed to handle front desk operations for service businesses, providing 24/7 real-time customer service through text and webchat. Trained in your brand voice, it responds to questions, manages booking requests, flags complex issues for human follow-up, and follows up with new clients to sell packages and memberships automatically. The platform connects via SMS and Facebook Messenger for scheduling updates, mass texting, and relationship building, while unifying all client and staff communications in one dashboard and app. It eliminates missed calls, reduces phone tag, and transforms sales processes to boost revenue without extra staff.