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Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.


Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.


Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.


Wonderchat is an AI-powered chatbot platform designed to help businesses create intelligent, customizable, and human-like chatbots for their websites. With a no-code setup, Wonderchat allows users to build and deploy AI agents trained on their own website content, documents, and help center articles. This enables businesses to provide instant, 24/7 support to their customers, automate repetitive tasks, and enhance user engagement without the need for extensive technical expertise.


Wonderchat is an AI-powered chatbot platform designed to help businesses create intelligent, customizable, and human-like chatbots for their websites. With a no-code setup, Wonderchat allows users to build and deploy AI agents trained on their own website content, documents, and help center articles. This enables businesses to provide instant, 24/7 support to their customers, automate repetitive tasks, and enhance user engagement without the need for extensive technical expertise.


Wonderchat is an AI-powered chatbot platform designed to help businesses create intelligent, customizable, and human-like chatbots for their websites. With a no-code setup, Wonderchat allows users to build and deploy AI agents trained on their own website content, documents, and help center articles. This enables businesses to provide instant, 24/7 support to their customers, automate repetitive tasks, and enhance user engagement without the need for extensive technical expertise.


Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.


Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.


Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.


Regal.ai is an AI Agent Platform that revolutionizes customer communication by transforming support, sales, and operations through AI-powered calls. Unlike traditional contact center software, Regal enables businesses to build, monitor, and scale AI agents effortlessly, delivering human-like interactions at scale.


Regal.ai is an AI Agent Platform that revolutionizes customer communication by transforming support, sales, and operations through AI-powered calls. Unlike traditional contact center software, Regal enables businesses to build, monitor, and scale AI agents effortlessly, delivering human-like interactions at scale.


Regal.ai is an AI Agent Platform that revolutionizes customer communication by transforming support, sales, and operations through AI-powered calls. Unlike traditional contact center software, Regal enables businesses to build, monitor, and scale AI agents effortlessly, delivering human-like interactions at scale.

LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.

LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.

LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.

Vapi.ai is an advanced developer-focused platform that enables the creation of AI-driven voice and conversational applications. It provides APIs and tools to build intelligent voice agents, handle real-time conversations, and integrate speech recognition, text-to-speech, and natural language processing into apps and services effortlessly.

Vapi.ai is an advanced developer-focused platform that enables the creation of AI-driven voice and conversational applications. It provides APIs and tools to build intelligent voice agents, handle real-time conversations, and integrate speech recognition, text-to-speech, and natural language processing into apps and services effortlessly.

Vapi.ai is an advanced developer-focused platform that enables the creation of AI-driven voice and conversational applications. It provides APIs and tools to build intelligent voice agents, handle real-time conversations, and integrate speech recognition, text-to-speech, and natural language processing into apps and services effortlessly.


Wazzap AI is an AI-driven platform that automates WhatsApp conversations, enabling businesses to provide instant, 24/7 customer support, qualify leads, schedule appointments, and manage multiple conversations simultaneously. With a user-friendly interface, it allows businesses to create and customize AI assistants without any technical expertise.


Wazzap AI is an AI-driven platform that automates WhatsApp conversations, enabling businesses to provide instant, 24/7 customer support, qualify leads, schedule appointments, and manage multiple conversations simultaneously. With a user-friendly interface, it allows businesses to create and customize AI assistants without any technical expertise.


Wazzap AI is an AI-driven platform that automates WhatsApp conversations, enabling businesses to provide instant, 24/7 customer support, qualify leads, schedule appointments, and manage multiple conversations simultaneously. With a user-friendly interface, it allows businesses to create and customize AI assistants without any technical expertise.


ChatFlow is a no-code AI chatbot builder aimed at helping businesses engage customers, automate support, and drive conversions. It leverages AI agents, a built-in knowledge base, analytics, and automation to power chatbots that answer queries, capture leads, and assist website visitors. The platform simplifies setup, requiring only a line of code to embed the chatbot, and offers features like styling, navigation links, AI configuration, widget previewing, and add-ons for extended functionality.


ChatFlow is a no-code AI chatbot builder aimed at helping businesses engage customers, automate support, and drive conversions. It leverages AI agents, a built-in knowledge base, analytics, and automation to power chatbots that answer queries, capture leads, and assist website visitors. The platform simplifies setup, requiring only a line of code to embed the chatbot, and offers features like styling, navigation links, AI configuration, widget previewing, and add-ons for extended functionality.


ChatFlow is a no-code AI chatbot builder aimed at helping businesses engage customers, automate support, and drive conversions. It leverages AI agents, a built-in knowledge base, analytics, and automation to power chatbots that answer queries, capture leads, and assist website visitors. The platform simplifies setup, requiring only a line of code to embed the chatbot, and offers features like styling, navigation links, AI configuration, widget previewing, and add-ons for extended functionality.

Chatbase is a customer support AI platform for building, deploying, and improving agents that resolve real issues across web, chat apps, and internal systems. Teams ground an agent on business data, define safe actions it can take, and connect tools like CRMs or order systems so it can fetch details and perform tasks securely. The platform emphasizes simplicity, security, and guardrails, including SOC 2 Type II and GDPR compliance. Agents handle complex queries, escalate to humans when needed, and learn over time through analytics and iteration. With multilingual support and cross‑channel deployment, Chatbase delivers fast resolutions while improving operational outcomes.

Chatbase is a customer support AI platform for building, deploying, and improving agents that resolve real issues across web, chat apps, and internal systems. Teams ground an agent on business data, define safe actions it can take, and connect tools like CRMs or order systems so it can fetch details and perform tasks securely. The platform emphasizes simplicity, security, and guardrails, including SOC 2 Type II and GDPR compliance. Agents handle complex queries, escalate to humans when needed, and learn over time through analytics and iteration. With multilingual support and cross‑channel deployment, Chatbase delivers fast resolutions while improving operational outcomes.

Chatbase is a customer support AI platform for building, deploying, and improving agents that resolve real issues across web, chat apps, and internal systems. Teams ground an agent on business data, define safe actions it can take, and connect tools like CRMs or order systems so it can fetch details and perform tasks securely. The platform emphasizes simplicity, security, and guardrails, including SOC 2 Type II and GDPR compliance. Agents handle complex queries, escalate to humans when needed, and learn over time through analytics and iteration. With multilingual support and cross‑channel deployment, Chatbase delivers fast resolutions while improving operational outcomes.


Forethought is an enterprise-grade AI platform that empowers customer service and support teams with fully agentic AI agents capable of reasoning, decision-making, and real-time action. The system leverages past tickets and help center data to deliver accurate, personalized support experiences from day one. Forethought’s multi-agent architecture collaborates along the customer journey—identifying, solving, classifying, and supporting issues instantly. The platform uncovers actionable insights from support interactions, automates ticket classification, offers omnichannel coverage (chat, email, voice), and provides agents with intelligent suggestions through an integrated AI copilot, all designed for scalable customer support.


Forethought is an enterprise-grade AI platform that empowers customer service and support teams with fully agentic AI agents capable of reasoning, decision-making, and real-time action. The system leverages past tickets and help center data to deliver accurate, personalized support experiences from day one. Forethought’s multi-agent architecture collaborates along the customer journey—identifying, solving, classifying, and supporting issues instantly. The platform uncovers actionable insights from support interactions, automates ticket classification, offers omnichannel coverage (chat, email, voice), and provides agents with intelligent suggestions through an integrated AI copilot, all designed for scalable customer support.


Forethought is an enterprise-grade AI platform that empowers customer service and support teams with fully agentic AI agents capable of reasoning, decision-making, and real-time action. The system leverages past tickets and help center data to deliver accurate, personalized support experiences from day one. Forethought’s multi-agent architecture collaborates along the customer journey—identifying, solving, classifying, and supporting issues instantly. The platform uncovers actionable insights from support interactions, automates ticket classification, offers omnichannel coverage (chat, email, voice), and provides agents with intelligent suggestions through an integrated AI copilot, all designed for scalable customer support.


Hume AI is a company focused on creating emotionally intelligent voice-AI and speech systems. It advances voice-interfaces by not only converting text to speech, but enabling voices that convey emotion, adapt to the user’s tone, interruptions and context, and integrate conversationally with underlying language models. The technology is built on affective-computing research and aims to give voice agents more human-like responsiveness and emotional awareness. Clients include customer-service, healthcare and consumer-applications requiring nuanced voice interaction beyond a typical voice-bot. Hume AI emphasises real-time voice, emotional intelligence, and human-centric voice experiences.


Hume AI is a company focused on creating emotionally intelligent voice-AI and speech systems. It advances voice-interfaces by not only converting text to speech, but enabling voices that convey emotion, adapt to the user’s tone, interruptions and context, and integrate conversationally with underlying language models. The technology is built on affective-computing research and aims to give voice agents more human-like responsiveness and emotional awareness. Clients include customer-service, healthcare and consumer-applications requiring nuanced voice interaction beyond a typical voice-bot. Hume AI emphasises real-time voice, emotional intelligence, and human-centric voice experiences.


Hume AI is a company focused on creating emotionally intelligent voice-AI and speech systems. It advances voice-interfaces by not only converting text to speech, but enabling voices that convey emotion, adapt to the user’s tone, interruptions and context, and integrate conversationally with underlying language models. The technology is built on affective-computing research and aims to give voice agents more human-like responsiveness and emotional awareness. Clients include customer-service, healthcare and consumer-applications requiring nuanced voice interaction beyond a typical voice-bot. Hume AI emphasises real-time voice, emotional intelligence, and human-centric voice experiences.


Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.


Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.


Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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