- Marketing Teams: Track campaign performance and optimize marketing ROI using AI-driven call analytics.
- Contact Centers: Improve call conversions, identify coaching opportunities, and enhance customer experiences.
- Multi-Location Businesses: Standardize customer experience and increase revenue across all locations.
- Sales Teams: Use insights from calls and customer interactions to improve sales strategies.
- Data Analysts: Access advanced AI-driven insights for marketing and sales performance optimization.
How to Use Invoca?
- Sign Up & Access the Platform: Start using Invoca through its web application.
- Set Up Call Tracking: Integrate call tracking into your marketing campaigns and ad channels.
- Monitor Customer Interactions: Use AI to analyze conversations and determine buyer intent.
- Optimize Campaigns & Sales: Apply insights to improve marketing ROI, sales conversions, and contact center performance.
- Integrate With Existing Tools: Connect Invoca to CRM, marketing, and analytics platforms to leverage your existing data.
- AI-Powered Conversation Intelligence: Understand call intent, trends, and revenue impact in real time.
- Revenue Execution Platform: Optimize the entire buying experience across marketing, sales, and contact centers.
- Advanced Call Tracking: Links marketing campaigns to actual sales outcomes.
- Multi-Location CX Management: Standardize and improve customer experience across multiple locations.
- Seamless Integrations: Works with Salesforce, Google Ads, Adobe, Hubspot, TikTok, and more.
- High Accuracy AI Insights: Provides precise data to optimize marketing and sales decisions.
- Comprehensive AI call tracking and analytics for revenue growth.
- Multi-channel marketing integration with actionable insights.
- Scalable solution for enterprise businesses and multi-location organizations.
- Real-time conversation intelligence for marketing, sales, and contact centers.
- Advanced features may require premium subscriptions.
- Setup and integration may be complex for smaller businesses.
- Some insights require training or expertise to fully leverage.
Pro
Custom
Includes:
6,000 annual local or toll-free numbers
5 custom Signals
What you can do:
Track inbound calls with dynamic numbers
Record calls and build custom IVRs
Import offline conversions and revenue
Optimize ad campaigns with no-code integrations
Integrate using APIs and webhooks
Detect unanswered calls and voicemails
Get real-time alerts on important call moments
Optional Add-Ons:
Signal AI conversation analytics suite
PreSense
AI-Powered Quality Management
Enterprise
Custom
Includes:
12,000 annual local or toll-free numbers
50 custom Signals
Everything from Pro, plus:
Enhanced digital data capture
Additional digital advertising integrations
Additional social advertising integrations
Advanced IVR features
Advanced report access
SAML single sign-on user authentication
Sandbox demo environment
Optional Add-Ons:
Signal AI conversation analytics suite
PreSense
AI-Powered Quality Management
Elite
Custom
Includes:
18,000 annual local or toll-free numbers
100 custom Signals
Everything from Enterprise, plus:
PreSense
Intelligent, data-driven call routing
SIP integration
Affiliate marketing feature suite
Dozens of additional integrations including Adobe Experience Cloud
Optional Add-Ons:
Signal AI conversation analytics suite
AI-Powered Quality Management
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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