Twig
Last Updated on: Feb 20, 2026
Twig
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AI Knowledge Base
AI Knowledge Management
AI Knowledge Graph
AI Agents
AI Chatbot
AI Customer Service Assistant
AI Assistant
AI Productivity Tools
AI Workflow Management
AI Search Engine
AI Data Mining
AI Document Extraction
AI Email Assistant
AI Task Management
AI Project Management
AI Product Management
What is Twig?
Twig.so serves as a powerful RAG backend that lets teams ship knowledge agents 10 times faster by handling tough production hurdles in AI apps. It connects to 30+ data sources like PDFs, manuals, and reports with smart features for SSO, retries, and re-ingestion to keep data fresh and clean. Standout tools include a Synthetic Data Engine for turning noisy user data into gold, session-spanning memory for context-aware chats, and PII privacy screens to block leaks to LLMs. Advanced chunking preserves context, while auto-validation on 7+ dimensions and AI expert checks ensure reliable answers. Teams build custom agents for sales RFPs or support tickets, embed chatbots anywhere, and integrate via REST API, plugins, or extensions for Gmail and Outlook—no context switching needed.
Who can use Twig & how?
  • Support Teams: Draft answers from thousands of docs in seconds.
  • Sales Reps: Build agents for RFPs and quick client queries.
  • Developers & Engineers: Plug RAG backend into custom AI apps easily.
  • CX Managers: Embed chatbots on sites for 24/7 customer help.
  • Business Users: Create tailored knowledge agents without code.

How to Use Twig.so?
  • Set Up Access: Onboard users via OAuth with Google or Active Directory.
  • Connect Data Sources: Link 30+ connectors for PDFs and reports.
  • Build Knowledge Agents: Create custom ones for support or sales needs.
  • Embed and Integrate: Use plugins, API, or extensions in apps and email.
What's so unique or special about Twig?
  • Production RAG Fixes: Smart chunking and data troubleshooting beat basic setups.
  • Synthetic Data Engine: Cleans noisy data like tickets into usable insights.
  • Cross-Session Memory: Keeps context across chats and interfaces.
  • PII Privacy Screens: Blocks sensitive data from reaching LLMs.
  • 7+ Dimension Validation: Auto-checks responses with AI expert review.
Things We Like
  • Handles production-scale data ingestion smoothly.
  • Embeds agents in SaaS apps effortlessly.
  • Gmail and Outlook extensions boost adoption.
  • Hybrid AI-human inbox for better CX.
Things We Don't Like
  • Requires setup for custom integrations.
  • Noisy data still needs some oversight.
  • Limited to knowledge agent focus.
  • Feedback workflows could be simpler.
Photos & Videos
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Pricing
Freemium

Free Tier

$ 0.00

Pro

$ 5.00

$5 /answer

Enterprize

Custom

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Popular Mention

FAQs

RAG backend for fast knowledge agent deployment.
30+ including PDFs, manuals, and user tickets.
Yes, privacy screens block data to LLMs.
Yes, memory across sessions and interfaces.
Analyzes thousands of docs in 6 seconds.

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