- User Researchers: Analyze qualitative data from interviews, usability tests, and field studies efficiently, transforming raw data into actionable insights.
- Product Managers: Use rich customer insights derived from qualitative research to inform product development, prioritize features, and validate assumptions.
- Design Teams: Gain a deeper understanding of user needs, pain points, and motivations to create more intuitive, empathetic, and effective user experiences.
- Marketing Teams: Understand customer sentiment, language, and market needs directly from user voices to refine messaging, campaign strategies, and brand positioning.
- Customer Success Teams: Identify recurring pain points, understand customer journeys, and proactively improve customer satisfaction and retention.
- Startups & Enterprises: Centralize and democratize customer knowledge across the organization, driving company-wide alignment and a customer-centric culture.
### How to Use Dovetail:
Dovetail is a collaborative customer research platform that helps teams analyze qualitative data, uncover insights, and share knowledge across the organization. Here's a general guide on how to use it:
- Import Data: Begin by importing your qualitative data into the Dovetail platform. This can include audio and video recordings of interviews, raw transcripts, notes from observations, survey responses, and more.
- AI-Powered Transcription: Leverage Dovetail's built-in AI-powered transcription service to automatically transcribe audio and video interviews with high accuracy, saving significant manual effort.
- Tag & Highlight: Use intuitive tagging and highlighting features to identify recurring themes, patterns, key quotes, and significant insights within your qualitative data. You can create custom tags relevant to your research.
- AI Analysis (Clustering & Summarization): Dovetail employs AI to assist in analyzing the data.
- AI-Assisted Qualitative Analysis: Simplifies the traditionally complex and time-consuming process of qualitative research analysis with automated transcription, AI-powered clustering of themes, and smart suggestions for insights, accelerating discovery.
- Centralized Research Repository: Provides a single, accessible, and searchable platform to store all customer research data (interviews, surveys, usability tests), building a comprehensive knowledge base that can be leveraged across the entire organization.
- Robust Collaboration Features: Designed for teamwork, allowing multiple team members to collaborate, annotate data, share insights, and build reports in real-time, fostering a shared understanding of the customer.
- Powerful Visualization Tools: Enables users to create visually compelling reports, insight boards, and interactive graphs that effectively communicate research findings and trends to various stakeholders, making insights more digestible.
- Excellent for qualitative research management and analysis.
- Highly accurate transcription with multi-language support.
- Strong collaboration features for cross-functional teams.
- Intuitive tagging system to categorize feedback and insights.
- Seamless integration with popular research and communication tools.
- Primarily focused on qualitative research — less useful for pure quantitative data analysis.
- Premium features may be costly for very small teams or early-stage startups.
- May require training for teams unfamiliar with qualitative research methods.
Free
$ 0.00
Highlights key moments
Auto tags highlights
Auto-import and store calls, docs, and survey responses
Transcribe conversations in over 40 languages, and detect speakers
Save highlights across video, audio, documents, and notes
Share auto-generated highlights with your team via Slack, Notion, and more
1 project
Unlimited transcription
Unlimited integrations
Unlimited file uploads
Professional
$ 39.00
Thematic classification
Auto creates insights
Everything in Free, plus:
Ask your data and insights anything
AI summarized results linked to real customer feedback
Customize your workspace with folders, filters, and views
Create project overviews and share in-depth findings as insights
Store, track, and recruit over 3m people to talk to, worldwide
Unlimited projects
Unlimited viewers
250 data points/month in Channels
Enterprise
Free
Automated insights digests
Video, audio, and text redaction
Everything in Professional, plus:
Discover insights with conversational AI in Slack and Microsoft Teams
Configure automated text and audio digests with relevant updates
Redact video, audio, and text within transcripts to protect privacy
Control permissions with user roles, groups, and granular access control
Standardize tags, fields, and templates across the workspace
Proud of the love you're getting? Show off your AI Toolbook reviews—then invite more fans to share the love and build your credibility.
Add an AI Toolbook badge to your site—an easy way to drive followers, showcase updates, and collect reviews. It's like a mini 24/7 billboard for your AI.
Reviews
Rating Distribution
Average score
Popular Mention
FAQs
Similar AI Tools
ClickUp Brain AI
ClickUp Brain is an AI-powered productivity assistant that seamlessly integrates with tasks, documents, projects, and team collaboration to enhance workplace efficiency. As the world’s first neural network for work, ClickUp Brain connects your company’s knowledge, automates workflows, and provides instant insights—making it a powerful tool for project management, documentation, and AI-assisted decision-making.
ClickUp Brain AI
ClickUp Brain is an AI-powered productivity assistant that seamlessly integrates with tasks, documents, projects, and team collaboration to enhance workplace efficiency. As the world’s first neural network for work, ClickUp Brain connects your company’s knowledge, automates workflows, and provides instant insights—making it a powerful tool for project management, documentation, and AI-assisted decision-making.
ClickUp Brain AI
ClickUp Brain is an AI-powered productivity assistant that seamlessly integrates with tasks, documents, projects, and team collaboration to enhance workplace efficiency. As the world’s first neural network for work, ClickUp Brain connects your company’s knowledge, automates workflows, and provides instant insights—making it a powerful tool for project management, documentation, and AI-assisted decision-making.
Maze
Maze is an AI-powered product research platform that empowers teams to collect, analyze, and act on user insights at product development speed. It supports prototype testing, in‑product surveys, card sorting, tree testing, session replays, and heatmaps—all with rapid automated reporting to inform decisions quickly.
Maze
Maze is an AI-powered product research platform that empowers teams to collect, analyze, and act on user insights at product development speed. It supports prototype testing, in‑product surveys, card sorting, tree testing, session replays, and heatmaps—all with rapid automated reporting to inform decisions quickly.
Maze
Maze is an AI-powered product research platform that empowers teams to collect, analyze, and act on user insights at product development speed. It supports prototype testing, in‑product surveys, card sorting, tree testing, session replays, and heatmaps—all with rapid automated reporting to inform decisions quickly.
Uini
Uini is a platform that uses an AI-powered widget to automate product feedback and convert it into actionable insights. It provides a lightweight, no-code solution that can be installed on any website to help businesses, developers, and product managers understand their customers and optimize their products. The platform automates the process of collecting user insights, generating insightful questions, and analyzing sentiment, making it easier to make informed product decisions.
Uini
Uini is a platform that uses an AI-powered widget to automate product feedback and convert it into actionable insights. It provides a lightweight, no-code solution that can be installed on any website to help businesses, developers, and product managers understand their customers and optimize their products. The platform automates the process of collecting user insights, generating insightful questions, and analyzing sentiment, making it easier to make informed product decisions.
Uini
Uini is a platform that uses an AI-powered widget to automate product feedback and convert it into actionable insights. It provides a lightweight, no-code solution that can be installed on any website to help businesses, developers, and product managers understand their customers and optimize their products. The platform automates the process of collecting user insights, generating insightful questions, and analyzing sentiment, making it easier to make informed product decisions.
Permut
Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.
Permut
Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.
Permut
Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.
HubWise.AI
HubWise.ai is an AI-powered knowledge management and collaboration platform built to capture, share, and utilize organizational insights efficiently. Designed for industries like construction and operations, it focuses on preventing recurring issues by connecting the right feedback to the right teams. The platform enables organizations to leverage collective intelligence, providing a centralized hub for lessons learned, best practices, and innovative solutions. With HubWise.ai, teams can close the feedback loop, promote smarter decision-making, and ensure continuous learning across sites and departments.
HubWise.AI
HubWise.ai is an AI-powered knowledge management and collaboration platform built to capture, share, and utilize organizational insights efficiently. Designed for industries like construction and operations, it focuses on preventing recurring issues by connecting the right feedback to the right teams. The platform enables organizations to leverage collective intelligence, providing a centralized hub for lessons learned, best practices, and innovative solutions. With HubWise.ai, teams can close the feedback loop, promote smarter decision-making, and ensure continuous learning across sites and departments.
HubWise.AI
HubWise.ai is an AI-powered knowledge management and collaboration platform built to capture, share, and utilize organizational insights efficiently. Designed for industries like construction and operations, it focuses on preventing recurring issues by connecting the right feedback to the right teams. The platform enables organizations to leverage collective intelligence, providing a centralized hub for lessons learned, best practices, and innovative solutions. With HubWise.ai, teams can close the feedback loop, promote smarter decision-making, and ensure continuous learning across sites and departments.
Artisan
Artisan is an AI-powered outbound sales platform designed to streamline and automate the entire outbound sales process with AI employees, including its flagship AI BDR, Ava. The platform consolidates all essential outbound tools into a sleek, intuitive interface to help sales teams increase efficiency and focus on building real customer relationships. Artisan offers features such as prospect research across multiple channels, email and LinkedIn outreach automation, lead generation from an extensive B2B database with over 300 million contacts, and intent signal analysis to prioritize high-potential leads. Its automation covers workflow building, email deliverability optimization, and hyper-personalized multi-channel messaging sequences.
Artisan
Artisan is an AI-powered outbound sales platform designed to streamline and automate the entire outbound sales process with AI employees, including its flagship AI BDR, Ava. The platform consolidates all essential outbound tools into a sleek, intuitive interface to help sales teams increase efficiency and focus on building real customer relationships. Artisan offers features such as prospect research across multiple channels, email and LinkedIn outreach automation, lead generation from an extensive B2B database with over 300 million contacts, and intent signal analysis to prioritize high-potential leads. Its automation covers workflow building, email deliverability optimization, and hyper-personalized multi-channel messaging sequences.
Artisan
Artisan is an AI-powered outbound sales platform designed to streamline and automate the entire outbound sales process with AI employees, including its flagship AI BDR, Ava. The platform consolidates all essential outbound tools into a sleek, intuitive interface to help sales teams increase efficiency and focus on building real customer relationships. Artisan offers features such as prospect research across multiple channels, email and LinkedIn outreach automation, lead generation from an extensive B2B database with over 300 million contacts, and intent signal analysis to prioritize high-potential leads. Its automation covers workflow building, email deliverability optimization, and hyper-personalized multi-channel messaging sequences.
Lightfield CRM
Lightfield is a next-generation CRM built for founders and small teams, designed to remember every detail of customer relationships and turn that data into action. It captures full-fidelity interactions — from meetings and emails to product analytics — and creates a living memory of your leads, customers, and accounts. With AI-powered insights, it surfaces patterns, automates follow-ups, and empowers you to ask natural-language questions like “How has our ideal customer profile changed this quarter?” and get grounded answers instantly. It’s built for speed, clarity, and helping you serve customers better while spending less time on admin.
Lightfield CRM
Lightfield is a next-generation CRM built for founders and small teams, designed to remember every detail of customer relationships and turn that data into action. It captures full-fidelity interactions — from meetings and emails to product analytics — and creates a living memory of your leads, customers, and accounts. With AI-powered insights, it surfaces patterns, automates follow-ups, and empowers you to ask natural-language questions like “How has our ideal customer profile changed this quarter?” and get grounded answers instantly. It’s built for speed, clarity, and helping you serve customers better while spending less time on admin.
Lightfield CRM
Lightfield is a next-generation CRM built for founders and small teams, designed to remember every detail of customer relationships and turn that data into action. It captures full-fidelity interactions — from meetings and emails to product analytics — and creates a living memory of your leads, customers, and accounts. With AI-powered insights, it surfaces patterns, automates follow-ups, and empowers you to ask natural-language questions like “How has our ideal customer profile changed this quarter?” and get grounded answers instantly. It’s built for speed, clarity, and helping you serve customers better while spending less time on admin.
Cresta
Cresta is an enterprise-grade generative AI platform built for contact centres, designed to combine human and AI agents in one unified workspace. It helps organisations analyse every customer conversation, extract insights, guide agents in real time, automate workflows and improve outcomes such as first-call resolution, conversion, and agent performance. The platform features include custom models trained on an organisation’s own data, low-latency real-time transcription and inference, no-code tools for business users to deploy and refine AI models, and a strong focus on combining quality assurance, coaching, automation and conversational intelligence. Recent funding has boosted the company’s growth and the product has been adopted by major enterprises to optimise service, sales and retention operations.
Cresta
Cresta is an enterprise-grade generative AI platform built for contact centres, designed to combine human and AI agents in one unified workspace. It helps organisations analyse every customer conversation, extract insights, guide agents in real time, automate workflows and improve outcomes such as first-call resolution, conversion, and agent performance. The platform features include custom models trained on an organisation’s own data, low-latency real-time transcription and inference, no-code tools for business users to deploy and refine AI models, and a strong focus on combining quality assurance, coaching, automation and conversational intelligence. Recent funding has boosted the company’s growth and the product has been adopted by major enterprises to optimise service, sales and retention operations.
Cresta
Cresta is an enterprise-grade generative AI platform built for contact centres, designed to combine human and AI agents in one unified workspace. It helps organisations analyse every customer conversation, extract insights, guide agents in real time, automate workflows and improve outcomes such as first-call resolution, conversion, and agent performance. The platform features include custom models trained on an organisation’s own data, low-latency real-time transcription and inference, no-code tools for business users to deploy and refine AI models, and a strong focus on combining quality assurance, coaching, automation and conversational intelligence. Recent funding has boosted the company’s growth and the product has been adopted by major enterprises to optimise service, sales and retention operations.
Observe AI
Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.
Observe AI
Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.
Observe AI
Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.
Yahini IO
Yahini AI is an AI-powered content operations and strategy platform that helps businesses manage their entire content lifecycle — from ideation and research to execution and publishing — within one workspace. Designed to align with each brand’s voice, Yahini’s intelligent content agents learn your business goals, audience, and tone to produce on-brand content consistently. The platform centralizes workflows, integrates content planning, and supports team collaboration for marketers, agencies, and creative professionals. Yahini simplifies complex content operations with automation that ensures faster turnarounds, higher quality output, and measurable strategic results.
Yahini IO
Yahini AI is an AI-powered content operations and strategy platform that helps businesses manage their entire content lifecycle — from ideation and research to execution and publishing — within one workspace. Designed to align with each brand’s voice, Yahini’s intelligent content agents learn your business goals, audience, and tone to produce on-brand content consistently. The platform centralizes workflows, integrates content planning, and supports team collaboration for marketers, agencies, and creative professionals. Yahini simplifies complex content operations with automation that ensures faster turnarounds, higher quality output, and measurable strategic results.
Yahini IO
Yahini AI is an AI-powered content operations and strategy platform that helps businesses manage their entire content lifecycle — from ideation and research to execution and publishing — within one workspace. Designed to align with each brand’s voice, Yahini’s intelligent content agents learn your business goals, audience, and tone to produce on-brand content consistently. The platform centralizes workflows, integrates content planning, and supports team collaboration for marketers, agencies, and creative professionals. Yahini simplifies complex content operations with automation that ensures faster turnarounds, higher quality output, and measurable strategic results.
unwrap
Unwrap is an AI-powered customer intelligence platform designed to help product and customer experience (CX) teams deeply understand their users by automatically organizing, categorizing, and analyzing vast amounts of unstructured feedback from multiple channels. The platform consolidates data from sources such as app store reviews, support tickets, social media, surveys, and call recordings to provide actionable insights with minimal manual effort. Its advanced natural language processing (NLP) capabilities enable thematic clustering, sentiment analysis, and anomaly detection to surface emerging trends and critical issues in near real-time. By automating feedback analysis, Unwrap empowers teams to prioritize product improvements and customer needs efficiently.
unwrap
Unwrap is an AI-powered customer intelligence platform designed to help product and customer experience (CX) teams deeply understand their users by automatically organizing, categorizing, and analyzing vast amounts of unstructured feedback from multiple channels. The platform consolidates data from sources such as app store reviews, support tickets, social media, surveys, and call recordings to provide actionable insights with minimal manual effort. Its advanced natural language processing (NLP) capabilities enable thematic clustering, sentiment analysis, and anomaly detection to surface emerging trends and critical issues in near real-time. By automating feedback analysis, Unwrap empowers teams to prioritize product improvements and customer needs efficiently.
unwrap
Unwrap is an AI-powered customer intelligence platform designed to help product and customer experience (CX) teams deeply understand their users by automatically organizing, categorizing, and analyzing vast amounts of unstructured feedback from multiple channels. The platform consolidates data from sources such as app store reviews, support tickets, social media, surveys, and call recordings to provide actionable insights with minimal manual effort. Its advanced natural language processing (NLP) capabilities enable thematic clustering, sentiment analysis, and anomaly detection to surface emerging trends and critical issues in near real-time. By automating feedback analysis, Unwrap empowers teams to prioritize product improvements and customer needs efficiently.
Cora Intelligence
Cora Intelligence is an AI-driven sales development and lead generation platform focused on automating outbound prospecting tasks for businesses of all sizes. Rather than relying solely on manual research, Cora collects industry, company, and contact data to deliver tailored leads and actionable insights. The platform then initiates personalized outreach, manages follow-ups, and helps schedule demos or sales conversations, effectively operating as an AI-powered virtual sales development representative. It streamlines repetitive prospecting work, enabling sales teams to focus on high-value interactions and closing deals.
Cora Intelligence
Cora Intelligence is an AI-driven sales development and lead generation platform focused on automating outbound prospecting tasks for businesses of all sizes. Rather than relying solely on manual research, Cora collects industry, company, and contact data to deliver tailored leads and actionable insights. The platform then initiates personalized outreach, manages follow-ups, and helps schedule demos or sales conversations, effectively operating as an AI-powered virtual sales development representative. It streamlines repetitive prospecting work, enabling sales teams to focus on high-value interactions and closing deals.
Cora Intelligence
Cora Intelligence is an AI-driven sales development and lead generation platform focused on automating outbound prospecting tasks for businesses of all sizes. Rather than relying solely on manual research, Cora collects industry, company, and contact data to deliver tailored leads and actionable insights. The platform then initiates personalized outreach, manages follow-ups, and helps schedule demos or sales conversations, effectively operating as an AI-powered virtual sales development representative. It streamlines repetitive prospecting work, enabling sales teams to focus on high-value interactions and closing deals.
Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
If you have any suggestions or questions, email us at hello@aitoolbook.ai