Its cloud-native platform supports remote and hybrid work environments, allowing agents to operate efficiently from anywhere. Convoso's intelligent dialer adapts in real-time, ensuring that agents spend more time talking to real prospects and less time waiting. With advanced features such as voicemail detection, custom scripting, and lead management tools, Convoso ensures that high-value leads are prioritized and nurtured efficiently
- Sales Teams: Outbound sales teams looking to increase connect rates and conversions.
- Lead Gen Agencies: Companies that manage high-volume leads and need automated, compliant outreach.
- Call Centers: Businesses operating inbound/outbound call centers with remote or hybrid agents.
- Customer Support Teams: Support reps managing follow-ups and customer retention outreach.
- Telemarketing Firms: Organizations focused on performance-based cold calling and nurturing.
- SaaS Providers: Teams using inside sales strategies for product demos and onboarding.
How to Use It?
- Book a Demo: Schedule a personalized walkthrough from Convoso’s team.
- Choose Your Package: Select a plan that fits your business size and goals.
- Onboard Your Team: Train agents using Convoso’s support materials and documentation.
- Import Leads: Upload your lead lists into the system or connect your CRM.
- Configure Campaigns: Set up outbound dialing campaigns with routing and rules.
- Monitor Results: Use dashboards and analytics tools to evaluate call outcomes and agent KPIs.
- Smart Predictive Dialer: Increases agent talk time by eliminating downtime between calls.
- TCPA Compliance Tools: Built-in tools to ensure legal outbound communication practices.
- Omnichannel Outreach: Combines voice, SMS, and email for better engagement.
- AI-Powered Insights: Real-time dashboards offer campaign performance and agent productivity stats.
- Workflow Automation: Automates repetitive processes and campaign adjustments.
- Custom Integrations: Seamlessly connects with CRMs and marketing platforms.
- Highly effective predictive dialer
- Advanced TCPA and DNC compliance features
- Smooth integration with CRMs
- Real-time analytics and dashboards
- Scales well with team size
- Excellent support and onboarding
- Pricing can be steep for small startups
- Learning curve for full-feature adoption
- Limited offline capabilities
- Heavily focused on outbound—may not suit inbound-only teams
Custom
Custom Pricing.
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Reviews
Rating Distribution
Average score
Popular Mention
FAQs
Yes, Convoso is cloud-based and optimized for remote and hybrid teams.
Yes, it includes features like dynamic caller ID, call recording disclaimers, and DNC list integrations.
Absolutely, it integrates with major CRMs like Salesforce, HubSpot, and Zoho.
Yes, Convoso offers training resources, webinars, and dedicated onboarding support.
Yes, Convoso offers omnichannel engagement through voice, SMS, and email.
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Editorial Note
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