Gladly AI

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Gladly Customer AI is a groundbreaking customer experience platform that centers on ongoing, personalized engagement—treating each customer as an individual rather than a ticket or task. It unifies multi-channel interactions—through voice, chat, email, SMS, and social—into one continuous conversation thread. Guided by Customer AI, the platform empowers AI agents (Gladly Sidekick) to resolve queries autonomously or seamlessly hand them off to human agents (Gladly Hero), while maintaining context, tone, and brand voice consistently. Simple, no-code “Guides” allow CX teams to define AI behavior in plain English, backed by real-time insights, automation, and analytics—all designed to drive both efficiency and deeply personal customer service.

Permut

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Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.

Callab AI

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Callab AI is an AI-powered voice agent platform designed to automate phone calls—handling inbound and outbound conversations with human-like fluency. It serves use cases like customer service, lead qualification, appointment scheduling, and debt collection with scalability and intelligence. AI Voice Agents that Make Human-like Phone Calls.

Sista AI

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Smart Sista is a plug-and-play AI voice assistant platform that lets developers and businesses embed an intelligent, voice-driven agent into their apps and websites. The assistant is context-aware, multilingual, supports both voice and text interaction, and works with minimal setup so that apps become more interactive and accessible.

Voiceflow

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Voiceflow is a collaborative platform designed for teams to build, prototype, and deploy conversational AI agents without writing code. It enables the creation of both voice and chat agents, facilitating seamless customer interactions across various channels. Voiceflow's visual interface allows users to design complex conversational flows, integrate with external APIs, and manage AI models, all within a unified environment.

Forethought

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Forethought is an enterprise-grade AI platform that empowers customer service and support teams with fully agentic AI agents capable of reasoning, decision-making, and real-time action. The system leverages past tickets and help center data to deliver accurate, personalized support experiences from day one. Forethought’s multi-agent architecture collaborates along the customer journey—identifying, solving, classifying, and supporting issues instantly. The platform uncovers actionable insights from support interactions, automates ticket classification, offers omnichannel coverage (chat, email, voice), and provides agents with intelligent suggestions through an integrated AI copilot, all designed for scalable customer support.

AI Awaaz

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Ai Awaaz is a text-to-speech (TTS) and voice-generation platform developed in India and marketed as India’s first emotion-based TTS AI engine. It enables users to convert text into natural-sounding voiceovers in 20+ Indian languages and 140+ voices, with selectable emotions (e.g., cheerful, sad, whispering) and export formats suitable for videos, podcasts, audiobooks and e-learning modules. The platform emphasises speed and scalability, claiming that a voiceover can be created in just minutes, compared to traditional voice-actor turnaround times. It is positioned for marketers, educators, content creators and agencies needing multi-language voice production with minimal friction.

Quack

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Quack AI is a proactive AI agent platform designed to revolutionize customer support by providing intelligent, context-aware responses and tools that enhance customer experience (CX). It helps support teams resolve tickets faster and more accurately, reducing repetitive tasks and enabling agents to focus on high-value interactions. Quack’s platform integrates seamlessly with existing ticket systems and communication channels, empowering businesses to scale support efficiently while maintaining a human touch. With advanced training tools, Quack AI continuously learns and improves to deliver exceptional support tailored to specific domains and use cases.

Parloa

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Parloa is an AI-powered customer experience platform that transforms customer conversations into lasting loyalty by delivering fast, precise, and personalized interactions at scale. Its AI agents manage millions of conversations across various industries and use cases, including scheduling, refunds, and product recommendations. The platform orchestrates the entire AI agent lifecycle, ensuring reliable and scalable deployment for high-volume, high-stakes environments. Parloa helps companies close the gap between their brands and customers by creating meaningful relationships that deepen over time, while emphasizing security, privacy, and compliance with certifications like ISO 27001 and HIPAA.

Conversed.AI

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Conversed.ai is an AI Agent Optimization Studio that automates HR and IT support, drives conversational commerce, and handles customer care across chat, email, and voice channels. Trusted by brands like Diageo, Visma Raet, and Rompslomp, it uses Retrieval-Augmented Generation (RAG) trained on client-specific content for accurate responses while prioritizing privacy through data anonymization before LLM processing. The platform integrates with OpenAI (ChatGPT), Anthropic (Claude), and other large language models, plus CRM, ERP, HRIS, knowledge bases, WhatsApp, Microsoft Teams, and live chat systems. ISO 27001 and 9001 certified with GDPR and AI Act compliance, it offers seamless human handoffs, performance monitoring, lead generation, and continuous feedback to boost productivity and customer satisfaction.

Dante AI

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Dante AI is an AI-powered no-code platform that enables businesses, entrepreneurs, and creators to build custom AI chatbots and voice assistants trained directly on their own content. It allows organizations to automate customer support, lead capture, and engagement across websites and digital channels by deploying intelligent bots that understand and respond using the knowledge provided. With support for multiple languages and easy deployment without coding expertise, Dante AI helps streamline communication and boost business productivity.

Sameday

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Sameday AI is a cutting-edge AI-powered customer communication platform that acts as a virtual receptionist and sales agent for home service businesses. It answers calls and texts around the clock with natural, professional interactions, qualifies leads, schedules appointments, and helps ensure that businesses never miss potential customers — whether during peak hours, after hours, or when staff are busy. By integrating with existing phone systems and service tools, Sameday AI streamlines customer communications and boosts operational efficiency.