- Product & UX Teams: Gather crucial insights on feature adoption, identify onboarding friction points, understand product-market fit, and uncover strengths and weaknesses in the user experience.
- Customer Success Teams: Measure key customer satisfaction metrics like NPS (Net Promoter Score), CSAT (Customer Satisfaction), and CES (Customer Effort Score) to proactively address churn risks and improve overall service performance.
- Marketing & Growth Teams: Conduct targeted surveys for attribution analysis, identify upsell opportunities, perform user profiling, and gather insights on pricing and competitors to fuel more effective campaigns.
- Research & Insights Teams: Execute continuous or targeted user research initiatives with scalable microsurveys, enabling efficient collection of qualitative and quantitative feedback.
- SaaS Founders & Executives: Collect highly relevant and actionable feedback with robust targeting capabilities and seamless integrations, allowing for data-driven strategic decisions and accelerated growth.
How to Use Refiner.io?
- Sign Up & Configure Workspace: Start by signing up for a free trial (no credit card required) to access the platform. Set up your workspace, which is your dedicated environment for managing surveys and collecting feedback.
- Pick or Build Your Survey: Choose from a library of ready-made templates for popular survey types like NPS, CSAT, CES, or product-market fit. Alternatively, custom-build your surveys using various question types (e.g., rating scales, open-ended, multiple choice, CTAs) and branching logic to create tailored experiences.
- Integrate & Target: Install Refiner.io on your website or application via a simple JavaScript snippet, Google Tag Manager (GTM), or specific mobile SDKs (iOS, Android, React Native).
- Optimized In-Product Microsurveys for High Response: Refiner.io's core strength lies in its perfectly timed in-product microsurveys (modal, slide-in, banner formats). These are designed to be concise and contextual, leading to significantly higher response rates compared to traditional surveys, making feedback collection less intrusive and more effective.
- Rich Customization & Branding: Offers extensive customization options to ensure surveys seamlessly integrate with your product's UI/UX and brand identity. This includes full branding control, custom CSS tweaks, 12 versatile question types, and support for A/B testing different survey designs or questions.
- Precision Targeting & Segmentation: Provides a powerful segmentation engine that allows for highly precise targeting of surveys. You can segment users based on virtually any user trait (e.g., subscription tier, signup location), specific in-app behaviors (e.g., feature usage, onboarding completion).
- High response rates via in‑context, microsurvey widgets.
- Deep customization and branching logic for strong UX and branding.
- Advanced targeting based on live behavioral and demographic data.
- Syncs feedback directly with existing analytics, CRM, and workflows.
- Robust analytics, filtering, and automated tagging to uncover hidden insights.
- May require technical effort to set up SDKs, scripts, and targeting logic.
- Pricing is tied to number of MAUs—can rise quickly for high‑traffic apps
- Narrow feature focus may not suit teams looking for full research panel tools.
Proud of the love you're getting? Show off your AI Toolbook reviews—then invite more fans to share the love and build your credibility.
Add an AI Toolbook badge to your site—an easy way to drive followers, showcase updates, and collect reviews. It's like a mini 24/7 billboard for your AI.
Reviews
Rating Distribution
Average score
Popular Mention
FAQs
Similar AI Tools
Kindly AI
Kindly.ai is a conversational AI platform designed to help businesses automate customer service, sales, and support through intelligent chatbots. With natural language processing, seamless integrations, and customizable workflows, Kindly.ai enables companies to deliver personalized and efficient customer experiences at scale.
Kindly AI
Kindly.ai is a conversational AI platform designed to help businesses automate customer service, sales, and support through intelligent chatbots. With natural language processing, seamless integrations, and customizable workflows, Kindly.ai enables companies to deliver personalized and efficient customer experiences at scale.
Kindly AI
Kindly.ai is a conversational AI platform designed to help businesses automate customer service, sales, and support through intelligent chatbots. With natural language processing, seamless integrations, and customizable workflows, Kindly.ai enables companies to deliver personalized and efficient customer experiences at scale.
Ada
Ada.cx is an AI‑powered customer service automation platform that enables businesses, support teams, and enterprises to deliver consistent, personalized, and efficient customer support across channels. Leveraging conversational AI, Ada automates responses, handles transactions, and hands off complex issues to humans—all while continuously learning and improving.
Ada
Ada.cx is an AI‑powered customer service automation platform that enables businesses, support teams, and enterprises to deliver consistent, personalized, and efficient customer support across channels. Leveraging conversational AI, Ada automates responses, handles transactions, and hands off complex issues to humans—all while continuously learning and improving.
Ada
Ada.cx is an AI‑powered customer service automation platform that enables businesses, support teams, and enterprises to deliver consistent, personalized, and efficient customer support across channels. Leveraging conversational AI, Ada automates responses, handles transactions, and hands off complex issues to humans—all while continuously learning and improving.
Qualtrics XM
Qualtrics is the world’s first experience management (XM) platform, powered by AI to help organizations understand and optimize interactions across customer, employee, product, and brand experiences. It collects and analyzes feedback from surveys, touchpoints, and digital channels, delivering insights and recommending actions to close experience gaps in real time.
Qualtrics XM
Qualtrics is the world’s first experience management (XM) platform, powered by AI to help organizations understand and optimize interactions across customer, employee, product, and brand experiences. It collects and analyzes feedback from surveys, touchpoints, and digital channels, delivering insights and recommending actions to close experience gaps in real time.
Qualtrics XM
Qualtrics is the world’s first experience management (XM) platform, powered by AI to help organizations understand and optimize interactions across customer, employee, product, and brand experiences. It collects and analyzes feedback from surveys, touchpoints, and digital channels, delivering insights and recommending actions to close experience gaps in real time.
Monterey AI
Monterey AI is a customer-insights copilot that automatically aggregates and analyzes qualitative feedback—like support tickets, chat logs, surveys, app reviews, and social media—into actionable insights. Designed for product, support, and customer success teams, it delivers sentiment analysis, theme categorization, and real-time alerts via integrated tools like Slack, Jira, and Intercom.
Monterey AI
Monterey AI is a customer-insights copilot that automatically aggregates and analyzes qualitative feedback—like support tickets, chat logs, surveys, app reviews, and social media—into actionable insights. Designed for product, support, and customer success teams, it delivers sentiment analysis, theme categorization, and real-time alerts via integrated tools like Slack, Jira, and Intercom.
Monterey AI
Monterey AI is a customer-insights copilot that automatically aggregates and analyzes qualitative feedback—like support tickets, chat logs, surveys, app reviews, and social media—into actionable insights. Designed for product, support, and customer success teams, it delivers sentiment analysis, theme categorization, and real-time alerts via integrated tools like Slack, Jira, and Intercom.
Target Client AI
Target Client AI is an AI-driven platform that delivers a comprehensive 55+ page analysis of your product’s ideal customer segments in just 3–5 minutes. By processing your product description, business details, and selected target segments, it generates actionable reports covering demographic profiles, buyer motivations, pain points, and customer journeys—offering startup-level insights much faster and cheaper than traditional research.
Target Client AI
Target Client AI is an AI-driven platform that delivers a comprehensive 55+ page analysis of your product’s ideal customer segments in just 3–5 minutes. By processing your product description, business details, and selected target segments, it generates actionable reports covering demographic profiles, buyer motivations, pain points, and customer journeys—offering startup-level insights much faster and cheaper than traditional research.
Target Client AI
Target Client AI is an AI-driven platform that delivers a comprehensive 55+ page analysis of your product’s ideal customer segments in just 3–5 minutes. By processing your product description, business details, and selected target segments, it generates actionable reports covering demographic profiles, buyer motivations, pain points, and customer journeys—offering startup-level insights much faster and cheaper than traditional research.
Mavis AI
HeyMavis AI is an AI-powered platform that offers smart assistance for customer support, enabling businesses to automate responses, manage tickets, and improve service quality through conversational AI. Leveraging advanced natural language processing, it can understand customer intent, provide personalized replies, and escalate complex cases to human agents when needed. The platform integrates seamlessly with popular CRM and helpdesk tools, offering analytics to track performance, identify trends, and continuously improve support operations.
Mavis AI
HeyMavis AI is an AI-powered platform that offers smart assistance for customer support, enabling businesses to automate responses, manage tickets, and improve service quality through conversational AI. Leveraging advanced natural language processing, it can understand customer intent, provide personalized replies, and escalate complex cases to human agents when needed. The platform integrates seamlessly with popular CRM and helpdesk tools, offering analytics to track performance, identify trends, and continuously improve support operations.
Mavis AI
HeyMavis AI is an AI-powered platform that offers smart assistance for customer support, enabling businesses to automate responses, manage tickets, and improve service quality through conversational AI. Leveraging advanced natural language processing, it can understand customer intent, provide personalized replies, and escalate complex cases to human agents when needed. The platform integrates seamlessly with popular CRM and helpdesk tools, offering analytics to track performance, identify trends, and continuously improve support operations.
Dilmach
Dilmach CRM is a modern customer relationship management (CRM) platform designed to help businesses manage customer interactions, sales pipelines, and relationships more effectively. It offers streamlined tools for tracking leads, managing deals, and customizing workflows—all aimed at growing customer relationships and boosting sales performance.
Dilmach
Dilmach CRM is a modern customer relationship management (CRM) platform designed to help businesses manage customer interactions, sales pipelines, and relationships more effectively. It offers streamlined tools for tracking leads, managing deals, and customizing workflows—all aimed at growing customer relationships and boosting sales performance.
Dilmach
Dilmach CRM is a modern customer relationship management (CRM) platform designed to help businesses manage customer interactions, sales pipelines, and relationships more effectively. It offers streamlined tools for tracking leads, managing deals, and customizing workflows—all aimed at growing customer relationships and boosting sales performance.
Uini
Uini is a platform that uses an AI-powered widget to automate product feedback and convert it into actionable insights. It provides a lightweight, no-code solution that can be installed on any website to help businesses, developers, and product managers understand their customers and optimize their products. The platform automates the process of collecting user insights, generating insightful questions, and analyzing sentiment, making it easier to make informed product decisions.
Uini
Uini is a platform that uses an AI-powered widget to automate product feedback and convert it into actionable insights. It provides a lightweight, no-code solution that can be installed on any website to help businesses, developers, and product managers understand their customers and optimize their products. The platform automates the process of collecting user insights, generating insightful questions, and analyzing sentiment, making it easier to make informed product decisions.
Uini
Uini is a platform that uses an AI-powered widget to automate product feedback and convert it into actionable insights. It provides a lightweight, no-code solution that can be installed on any website to help businesses, developers, and product managers understand their customers and optimize their products. The platform automates the process of collecting user insights, generating insightful questions, and analyzing sentiment, making it easier to make informed product decisions.
Permut
Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.
Permut
Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.
Permut
Permut is an AI-native customer feedback platform that transforms how businesses capture and act on customer insights. Using intelligent, brand-trained AI agents, Permut engages users in real-time, natural conversations—going beyond traditional surveys to extract emotion, motivation, and sentiment. This helps companies boost retention, loyalty, and overall customer experience at scale.
Quoai
Quoai is an AI-powered platform that simplifies the creation of accurate and professional quotes for technology projects. It helps users generate detailed project estimates quickly, taking into account team suggestions, cost calculations, and tax considerations. Designed for freelancers, agencies, project managers, and small businesses, Quoai streamlines the quoting process, saves time, and ensures profitability.
Quoai
Quoai is an AI-powered platform that simplifies the creation of accurate and professional quotes for technology projects. It helps users generate detailed project estimates quickly, taking into account team suggestions, cost calculations, and tax considerations. Designed for freelancers, agencies, project managers, and small businesses, Quoai streamlines the quoting process, saves time, and ensures profitability.
Quoai
Quoai is an AI-powered platform that simplifies the creation of accurate and professional quotes for technology projects. It helps users generate detailed project estimates quickly, taking into account team suggestions, cost calculations, and tax considerations. Designed for freelancers, agencies, project managers, and small businesses, Quoai streamlines the quoting process, saves time, and ensures profitability.
Aisera
Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.
Aisera
Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.
Aisera
Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.
Tidio Copilot
Tidio Copilot is a free AI-powered assistant designed to enhance the efficiency of customer support teams by providing real-time, context-aware response suggestions. It functions as a Chrome extension that seamlessly integrates with popular helpdesk platforms like Zendesk, Intercom, Gorgias, and Gmail. By analyzing past interactions, FAQs, and company knowledge bases, Tidio Copilot assists agents in generating accurate and relevant responses, automating routine tasks, and accelerating reply times. The platform helps reduce repetitive work, allowing support teams to focus on more complex customer issues while improving overall service quality and customer satisfaction.
Tidio Copilot
Tidio Copilot is a free AI-powered assistant designed to enhance the efficiency of customer support teams by providing real-time, context-aware response suggestions. It functions as a Chrome extension that seamlessly integrates with popular helpdesk platforms like Zendesk, Intercom, Gorgias, and Gmail. By analyzing past interactions, FAQs, and company knowledge bases, Tidio Copilot assists agents in generating accurate and relevant responses, automating routine tasks, and accelerating reply times. The platform helps reduce repetitive work, allowing support teams to focus on more complex customer issues while improving overall service quality and customer satisfaction.
Tidio Copilot
Tidio Copilot is a free AI-powered assistant designed to enhance the efficiency of customer support teams by providing real-time, context-aware response suggestions. It functions as a Chrome extension that seamlessly integrates with popular helpdesk platforms like Zendesk, Intercom, Gorgias, and Gmail. By analyzing past interactions, FAQs, and company knowledge bases, Tidio Copilot assists agents in generating accurate and relevant responses, automating routine tasks, and accelerating reply times. The platform helps reduce repetitive work, allowing support teams to focus on more complex customer issues while improving overall service quality and customer satisfaction.
Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
If you have any suggestions or questions, email us at hello@aitoolbook.ai