- Shopify Store Owners: Streamline customer communication and improve response times across multiple platforms.
- E-commerce Businesses: Automate repetitive tasks and free up time for focusing on other aspects of the business.
- Customer Service Teams: Enhance customer support by providing quick and helpful responses.
- Marketing Teams: Use AI-powered chatbots to engage customers and promote products.
- Entrepreneurs: Easily manage customer inquiries without needing extensive customer service staff.
How to use BitChat?
- Install the Shopify App: Add the BitChat app to your Shopify store through the Shopify App Store.
- Connect Your Channels: Link your WhatsApp, Instagram, and other communication channels to the BitChat platform.
- Customize AI Responses: Train the AI chatbot to respond to common customer questions and concerns with personalized messages.
- Monitor Conversations: Track and manage all customer interactions within a single unified inbox.
- Analyze Performance: Use BitChat's analytics to track key metrics and identify areas for improvement.
- Omnichannel Integration: Manage all customer conversations from a single dashboard, regardless of the channel.
- ChatGPT Integration: Leverage the power of OpenAI's ChatGPT for intelligent and human-like responses.
- AI-Powered Automation: Automate responses to common customer inquiries, freeing up time for more complex issues.
- Customizable AI Responses: Tailor chatbot responses to match your brand voice and messaging.
- Real-time Analytics: Track key performance indicators to optimize your customer service strategy.
- Seamless Shopify Integration: Works directly within the Shopify ecosystem for ease of use.
- Powerful AI Chatbot Capabilities: Automates customer interactions and improves response times.
- Omnichannel Integration: Consolidates all customer communication into a single platform.
- Customizable AI Responses: Allows for brand consistency and personalized communication.
- Real-time Analytics Dashboard: Provides valuable insights into customer interactions.
- Reliance on Internet Connection: The app's functionality depends on a stable internet connection.
- Potential for AI Errors: While advanced, the AI might occasionally provide inaccurate or inappropriate responses.
- Pricing Structure: May not be cost-effective for very small businesses.
Free
$ 0.00
100 help tickets per month
WhatsApp API, IG Chat, FB Integrations
AI Studio: build, test & deploy AI Agent
AI Product Recommendation
AI tagging for chat topics
Shared inbox for team replies
Customizable Chat Widget
Basic
$ 39.00
1,000 help tickets per month
6 agents, 10 custom AI labels
WhatsApp Flows & Catalog
Shopify sync
Customizable chat widget
Advanced analytics dashboard
Hide watermark footer
Standard
$ 99.00
3,000 help tickets per month
20 agents, 20 custom AI labels
Advanced AI Flows & templates
Multi-agent shared inbox
Pro
$ 299.00
10,000 help tickets per month
20 agents, 20 custom AI labels
Custom AI skills & Flows
Access to full bitbybit suite (6 apps)
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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