chatfuel
Last Updated on: Feb 18, 2026
chatfuel
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AI Chatbot
AI Customer Service Assistant
AI Reply Assistant
No-Code & Low-Code
AI Social Media Assistant
AI Advertising Assistant
AI Lead Generation
AI CRM Assistant
AI Workflow Management
AI Email Marketing
AI Email Assistant
AI Email Generator
AI Productivity Tools
AI Communication Assistant
AI Task Management
What is chatfuel?
Chatfuel is an AI-powered chatbot platform designed to help businesses automate conversations across various platforms, including Facebook Messenger, Instagram, WhatsApp, and websites. It provides a no-code environment, allowing users to create chatbots for customer support, sales, and engagement. Chatfuel also features Fuely AI, an advanced AI agent powered by OpenAI, which enhances customer interactions through automation, smart replies, and real-time support integration.
Who can use chatfuel & how?
  • Businesses: E-commerce, marketing, healthcare, and customer service teams can use Chatfuel to automate interactions and improve customer support.
  • Marketers & Agencies: It enables marketing teams to create personalized campaigns, collect leads, and automate responses.
  • Small Businesses: Entrepreneurs and small business owners can use Chatfuel’s chatbot solutions to answer FAQs, process orders, and engage with customers without requiring technical expertise.
What's so unique or special about chatfuel?
  • No-Code Chatbot Builder: Users can create AI-powered bots without needing to write code.
  • Omnichannel Integration: It works seamlessly with WhatsApp, Instagram, Facebook, and websites.
  • Fuely AI: Utilizes OpenAI’s models to enable advanced, adaptive customer interactions.
  • Pre-Built Templates: Offers ready-to-use chatbot templates to expedite deployment.
  • Conditional Logic & Connectors: Bots can identify user intent (e.g., anger) and take appropriate actions, such as redirecting to live chat.
Things We Like
  • Easy-to-use drag-and-drop interface.
  • AI-powered automation for customer interactions.
  • Integration with CRM, e-commerce, and marketing tools.
  • Strong support and an active community.
Things We Don't Like
  • Some advanced features require a paid plan.
  • Limited customization for highly complex AI workflows.
  • Dependency on third-party messaging platforms like Facebook Messenger.
Photos & Videos
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Pricing
Free Trial

Business

$ 23.99

Direct messages
Click-to-Ads
Posts
Stories
Chatbots
Comments autoreply
Story replies
Story mentions
Keyword actions
ChatGPT
Re-engage messages
Re-engage history
Live chat
Shared inbox
Assigning agents
Mobile inbox app
Triggering flows from Live chat
Import and export contacts
Contact attributes
Audience segmentation
Google Sheets
ChatGPT
Stripe
Zapier
JSON API

Enterprise

$ 300.00

Everything in business, plus:
Personal account manager
Bot building services (10 free hours)
Bulk pricing
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Popular Mention

FAQs

It offers a free plan with basic features, but advanced automation and integrations require a paid plan.
Yes, its no-code interface makes it beginner-friendly.
Yes, it allows chatbots to respond in different languages.
E-commerce, healthcare, marketing, education, and service-based industries commonly benefit from its features.

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Editorial Note

This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.

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