- Product Teams: Automatically summarize customer calls and meetings, generate Product Requirement Documents (PRDs), create user personas, and extract actionable insights from various data sources.
- Customer Success & Support Teams: Analyze vast volumes of support tickets, chats, and emails to quickly surface recurring trends, identify key customer issues, and improve resolution times.
- Sales & Marketing Teams: Convert customer conversations, sales calls, and survey responses into prioritized insights, build accurate customer personas, and inform strategic outreach.
- Operations & Engineering Teams: Automatically document stand-up meetings, track process changes, and record key decisions with built-in workflows, improving internal communication and historical records.
- Enterprises & Cross-functional Teams: Enable all staff to securely query company data via a private AI chat interface, providing instant, fully sourced answers and breaking down data silos.
How to Use BuildBetter.ai?
- Sign Up & Connect Integrations: Begin by registering for an account. Then, connect BuildBetter.ai with your existing tools and communication platforms using its extensive range of integrations. This includes conferencing tools (Zoom, Google Meet, Microsoft Teams, Webex), collaboration platforms (Slack, Notion, Jira), and customer support systems (Intercom, Zendesk, Salesforce), allowing for automatic data ingestion.
- Ingest Your Data: Once integrated, BuildBetter.ai will automatically pull in various forms of unstructured data, such as recorded calls, support tickets, messages, emails, and even CSV data, centralizing all your customer and team interactions.
- Run Analysis & Generate Outputs: Let the AI engine work its magic. It will analyze and summarize recordings, support tickets, and survey responses.
- Deep Analysis Engine with Custom Models: Unlike generic AI tools, BuildBetter.ai uses custom-built AI models to deeply analyze thousands of hours of voice, text, and ticket data, transforming them into highly structured, nuanced, and actionable insights with high accuracy.
- Unlimited Seats + Usage-Based Pricing: A standout feature that eliminates per-seat licensing costs. Teams pay only for the data processed (e.g., minutes of calls analyzed, text threads processed), ensuring cost-effectiveness and encouraging widespread adoption across the organization without budget limitations.
- Private, Secure, and Audited AI Chat: Offers a fully private and secure AI chat experience ("BB Chat"). It provides fully cited responses, operates with "privacy by default" (data is never used to train models), ensures zero retention of conversational data, and even offers on-premise deployment options for data-conscious enterprises, adhering to strict compliance standards.
- Structured Asset Generation: Summaries, PRDs, personas, and reports are auto-created from live data.
- Flexible Integrations: Supports Zoom, Slack, Jira, Notion, Intercom, Zendesk, CSV uploads, and more.
- Democratized Access: Unlimited users can interact with data via private AI chat without added cost.
- Workflow Automation: Bi-directional outputs feed directly into tools—stand-ups to Slack, documents to Notion, etc.
- Robust Security Posture: Zero data retention, no-training-on-user-data commitment, audit-grade compliance.
- Pay-Per-Use Style Pricing: May be unpredictable for teams with fluctuating data volumes.
- Integration Effort: Initial setup of connections and workflows may require admin assistance.
- Niche Focus: Tailored primarily for product-led and customer-facing teams—may offer excess for purely engineering teams.
Starter
$ 7.99
1 workflow
1 custom document
Limited integrations
120 minutes credits included (2hrs)
20 text threads included
$0.10 per additional minute processed
$0.30 per text thread
Growing
$ 200.00
Unlimited workflows
Unlimited custom documents
3600 minutes credits included (60hrs)
500 text threads included
$0.08 per additional minute processed
$0.25 per text thread
Scaling
$ 800.00
Unlimited Seats
16,000 minutes credits included (266hrs)
1,500 text threads included
$0.06 per additional minute processed
$0.20 per text thread
Enterprise
custom
Unlimited minutes & text threads
Advanced privacy
Custom SSO / SAML
Company-wide onboarding
Dedicated success team
Bulk discounts
Custom integrations
Custom contracts
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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