- E-commerce Businesses: Automate support for order status, refunds, exchanges, and product recommendations effortlessly.
- Global Teams & Enterprises: Scale support operations and handle multilingual queries without gaps in staffing or service.
- Customer Service Managers: Ensure quick response to FAQs, troubleshooting, onboarding, and logistics.
- Brands Seeking Retention & Growth: Boost conversion rates with smarter pre-sales and post-sales support.
- Support Teams Reducing Costs: Offload repetitive tasks, enable human agents to focus on complex, high-impact issues.
- Companies Requiring Compliance: Achieve global standards like ISO/IEC 27001:2022 for privacy, security, and platform-specific regulations.
How to use Solvea?
- Sign Up & Integrate Instantly: Connect Solvea to your existing customer support tools with one click.
- Train with Existing Knowledge: Let Solvea onboard your service workflows, policies, and knowledge bases automatically.
- Go Live Quickly: Deploy within days—no manual setup or programming required.
- Engage Customers 24/7: Support and converse instantly with customers in all major languages.
- Monitor and Improve: Analyze recurring issues, monitor brand health, and receive real-time service quality insights.
- Scale Effortlessly: Let Solvea manage thousands of conversations at once with consistent AI-powered expertise.
- Industry-Specific Agents: Pre-trained for high-frequency support scenarios in different sectors.
- AI Safeguard & Compliance: Intelligent adherence to platform regulations and data protection laws.
- Self-Learning & Continuous Improvement: Autonomous adaptation from human agent workflows.
- Rapid Deployment & Seamless Integration: One-click setup across e-commerce, helpdesk, and messaging platforms.
- Enterprise Security: Independently developed LLMs, ISO certification, and strict privacy controls.
- High Volume Capacity: 1,000+ concurrent chats and 10x faster response rates.
- Multilingual, Always-On Support: Serve global audiences with real-time, accurate responses anywhere.
- Instant multilingual support and easy deployment.
- Self-training and workflow adaptation for ever-improving service.
- Scales to enterprise levels with strong privacy and compliance.
- Automates every step from FAQs to order processing.
- Global standards and proactive quality monitoring.
- Some advanced analysis features may require setup time.
- May need customization for niche business cases.
- Enterprise features geared toward larger teams.
Custom
Pricing information is not directly provided.
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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