Jotform AI Agents
Last Updated on: Jan 1, 2026
Jotform AI Agents
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What is Jotform AI Agents?
Jotform AI Agents are advanced, automated customer service tools designed to provide real-time assistance, answer user queries, and guide customers through various processes, including form-filling and troubleshooting. They offer scalable, personalized, and efficient support, communicating in a friendly manner to enhance user experience.
Who can use Jotform AI Agents & how?
  • Businesses & Organizations: Automate customer service, handle inquiries, and streamline support operations.
  • Digital & Content Marketers: Automate customer service, handle inquiries, and streamline support operations.
  • Customer Support Teams: Offer 24/7 real-time assistance and reduce support workload.
  • Form Creators: Help users complete forms accurately by providing dynamic, context-aware guidance.
  • Developers: Integrate AI Agents into various platforms like WhatsApp, Messenger, or phone calls.
  • Anyone Needing Automated Assistance: From collecting feedback to hiring staff, AI Agents can streamline diverse processes.
What's so unique or special about Jotform AI Agents?
  • Dynamic Actions: AI Agents can take specific actions based on user intent, such as submitting forms or triggering workflows.
  • Multi-Form Integration: Guide users through complex form-filling processes across multiple forms.
  • Customizable Appearance & Behavior: Fully tailor the agent's look and interaction style to align with your brand.
  • Flexible Training Methods: Train agents using URLs, document uploads, direct text, and custom Q&As.
  • Multi-Channel Deployment: Integrate agents into web forms, WhatsApp, Messenger, and even phone calls for voice support.
  • Robust Security & Compliance: Adheres to industry-standard security protocols and supports GDPR, CCPA, and HIPAA compliance (for HIPAA-compliant accounts using Google’s Gemini Models via Vertex AI).
  • Scalability: Designed to handle increasing workloads and evolving business needs efficiently.
Things We Like
  • Real-time Customer Support: Provides instant answers and guidance 24/7.
  • Highly Customizable: Tailor behavior, appearance, and interaction style to brand.
  • Flexible Training Options: Train with various data sources for comprehensive knowledge.
  • Multi-Channel Integration: Deploy across web, messaging apps, and voice calls.
  • Strong Compliance Features: Supports GDPR, CCPA, and HIPAA for data privacy.
  • Dynamic Action Capabilities: Can perform tasks like form submission and workflow triggers.
Things We Don't Like
  • Initial Setup & Training Time: Requires effort to train the agent effectively.
  • Reliance on Data Quality: Performance depends on the quality and completeness of training data.
  • Advanced Features May Require Learning Curve: Users might need time to master all capabilities.
  • Not a Replacement for Human Empathy: Lacks the nuanced understanding of complex human emotions.
  • Potential for Misinterpretation: AI may occasionally misunderstand complex or ambiguous queries.
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Pricing
Freemium

Starter

$ 0.00

5 Agents
Agent Limit
100
Monthly Conversations
10,000
Monthly Sessions
50 Minutes
Monthly Voice Call
250
Monthly SMS
10M Characters
Knowledge Base
Phone Number Add-On

Bronze

$ 34.00

25 Agents
Agent Limit
1,000
Monthly Conversations
100,000
Monthly Sessions
100 Minutes
Monthly Voice Call
300
Monthly SMS
20M Characters
Knowledge Base
Phone Number Add-On

Silver

$ 39.00

50 Agents
Agent Limit
2,500
Monthly Conversations
1,000,000
Monthly Sessions
200 Minutes
Monthly Voice Call
500
Monthly SMS
50M Characters
Knowledge Base
Phone Number Add-On

Gold

$ 99.00

100 Agents
Agent Limit
10,000
Monthly Conversations
2,000,000
Monthly Sessions
300 Minutes
Monthly Voice Call
750
Monthly SMS
100M Characters
Knowledge Base
Phone Number Add-On
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Popular Mention

FAQs

Jotform AI Agents are automated customer service tools that provide real-time assistance, answer queries, and guide users through processes like form-filling.
Yes, you can fully customize your AI Agent's behavior, appearance, and interaction style, including using AI-generated avatars.
You can train AI Agents using various methods, including URL crawling, document uploads, direct text input, and custom Q&As.
Yes, for HIPAA-compliant accounts, Jotform utilizes Google’s Gemini Models via Vertex AI, which provides a Business Associate Agreement (BAA) for compli
Yes, AI Agents can be deployed on platforms like WhatsApp and Messenger, and even integrated into phone calls for voice interactions.

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This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.

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