- Individuals: Anyone facing a technical issue with their computer or smartphone and looking for a quick, free solution.
- Remote Workers: Employees who need instant IT support for common problems without needing to contact a company help desk.
- Companies: Businesses can provide their employees with a self-service IT troubleshooting tool to reduce the load on their internal support teams.
- International Users: With support for 26 languages, it's an ideal solution for a global workforce or anyone not comfortable with English.
How to Use Iokoo?
- Access the Service: You can use Iokoo on any device—PC, Mac, iOS, or Android—to get started.
- Ask the AI Your Question: Describe your IT problem to the AI in your preferred language.
- Get an Instant Response: The AI will provide a quick, simple, and pedagogical, step-by-step response to help you solve your issue.
- Escalate to a Technician: If the AI is unable to solve your problem, you have the option to contact a human technician for a paid service
- Free AI Support: The core service of AI-powered troubleshooting is completely free to use for all users.
- Multilingual Support: The AI can respond in 26 different languages, and human technicians are also multilingual, making it a truly global solution.
- Human Escalation with Refund Policy: It offers a clear path for unresolved issues, with a refund provided if a paid technician cannot solve the problem.
- Cross-Platform Accessibility: The service is available across all major operating systems, making it a flexible tool for various users and devices.
- Core Service is Free: The fact that users can get AI-powered IT support at no cost is a huge advantage.
- Global Accessibility: The extensive multilingual support is a major plus for non-English speakers and international companies.
- Refund Policy: The refund policy for the paid technician service demonstrates confidence in their ability to solve problems.
- 24/7 Availability: The service is available around the clock, providing help whenever a problem arises.
- No Pricing for Technicians: The website states that the technician service is charged, but does not provide any specific pricing.
- AI Limitations: As with any AI tool, it may not be able to solve every complex or highly specific technical issue.
Unlimited AI & technician ticket at €99
€ 99.00
€0E.V/month
Unlimited AI & technician ticket at €99
€ 99.00
€0E.V/month
Escalation possible
to our technicians at
€99E.V/ticket
ISO 9001 certified support service
Issue resolved by our technicians or ticket refunded
Unlimited AI & technician ticket at €49
€ 49.00
€8EV/month
€96EV/year
Escalation possible
to our technicians at
€49E.V/ticket
ISO 9001 certified support service
Issue resolved by our technicians or ticket refunded
Custom solutions
Custom
Custom solutions
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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