- CIOs & IT Leaders: Gain IT cost transparency and automate service management across departments.
- CFOs & Finance Teams: Track budgets, forecast accurately, and link IT spend to business outcomes.
- Service Managers: Streamline ESM for IT, customer, and shared services with AI workflows.
- Knowledge Teams: Build centralized AI-driven knowledge bases for employees and customers.
- Field Operations: Optimize scheduling, logistics, and mobile apps for healthcare and more.
How to Use Serviceware?
- Start a Trial or Demo: Sign up for a free trial or book a customized demo with experts.
- Choose Your Solution: Pick from ESM, ITFM, Knowledge Management, or other modules.
- Implement with Consulting: Use their strategy services to integrate into your processes.
- Automate & Optimize: Leverage AI for workflows, data unification, and ongoing performance.
- AI-Native Platform: Powers agentic AI, no-code workflows, and unified data for all services.
- Full Portfolio Coverage: ESM, ITFM, CPM, Knowledge, and FSM in one ecosystem.
- Proven Track Record: Serves 1,100+ customers across eight countries for 25+ years.
- Strategic Partnerships: Integrates top IT security, data, and endpoint management providers.
- Consulting Expertise: Guides AI readiness, cost management, and secure implementations.
- Cuts IT costs with clear financial transparency.
- AI automates complex service workflows seamlessly.
- Unified platform connects teams and data effortlessly.
- Strong focus on security and compliance standards.
- Enterprise focus may overwhelm smaller teams.
- Implementation needs consulting for best results.
- Less emphasis on standalone consumer tools.
- Pricing details require demo discussion
Custom
Pricing information is not directly provided.
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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