It combines advanced NLP with real-time trend tracking to surface emotional tones, highlight emerging issues, and offer AI-generated response suggestions. With instant alerts and analytics, businesses can proactively manage reputation, support, and brand perception without manually digging through data.
- Business Owners: Gain full visibility into customer sentiment across platforms.
- Marketing & Brand Teams: Adjust messaging based on real-time insights.
- Customer Experience Managers: Resolves issues before they escalate.
- Support Agents: Reply swiftly using AI-suggested responses.
- Product Teams: Leverage feedback to guide feature development and updates.
How to Use Sentavis?
- Connect Feedback Channels: such as social media, review sites, and survey tools.
- Dashboard: Dashboard analyze sentiment scores, topics, and trends at a glance.
- Spot Trends: The AI identifies sudden shifts in feedback patterns.
- Review Suggestions: Generate reply drafts to address negative or positive mentions.
- Set Alerts: Receive notifications when critical feedback is detected.
- Export: Insights download reports, charts, and suggested actions for team use.
- Unified Feedback: View no need to monitor multiple platforms separately.
- Granular Sentiment: Detection identifies positive, negative, and neutral tone.
- AI-Generated Actions: Suggests responses and business improvements.
- Real-Time Alerts: Protects brand perception proactively.
- Scalable to Business Size: Suitable for SMBs and mid-size enterprises alike.
- Quickly surfaces brand risks and opportunities.
- Aids faster decision-making with data-backed suggestions.
- Centralized platform reduces tool clutter.
- Responsive alerts mean timely interventions.
- Still expanding integrations—some platforms missing.
- Pricing and plans are not fully public.
- Sentiment accuracy depends on contextual nuance of text.
Proud of the love you're getting? Show off your AI Toolbook reviews—then invite more fans to share the love and build your credibility.
Add an AI Toolbook badge to your site—an easy way to drive followers, showcase updates, and collect reviews. It's like a mini 24/7 billboard for your AI.
Reviews
Rating Distribution
Average score
Popular Mention
FAQs
Similar AI Tools
Ada
Ada.cx is an AI‑powered customer service automation platform that enables businesses, support teams, and enterprises to deliver consistent, personalized, and efficient customer support across channels. Leveraging conversational AI, Ada automates responses, handles transactions, and hands off complex issues to humans—all while continuously learning and improving.
Ada
Ada.cx is an AI‑powered customer service automation platform that enables businesses, support teams, and enterprises to deliver consistent, personalized, and efficient customer support across channels. Leveraging conversational AI, Ada automates responses, handles transactions, and hands off complex issues to humans—all while continuously learning and improving.
Ada
Ada.cx is an AI‑powered customer service automation platform that enables businesses, support teams, and enterprises to deliver consistent, personalized, and efficient customer support across channels. Leveraging conversational AI, Ada automates responses, handles transactions, and hands off complex issues to humans—all while continuously learning and improving.
Monterey AI
Monterey AI is a customer-insights copilot that automatically aggregates and analyzes qualitative feedback—like support tickets, chat logs, surveys, app reviews, and social media—into actionable insights. Designed for product, support, and customer success teams, it delivers sentiment analysis, theme categorization, and real-time alerts via integrated tools like Slack, Jira, and Intercom.
Monterey AI
Monterey AI is a customer-insights copilot that automatically aggregates and analyzes qualitative feedback—like support tickets, chat logs, surveys, app reviews, and social media—into actionable insights. Designed for product, support, and customer success teams, it delivers sentiment analysis, theme categorization, and real-time alerts via integrated tools like Slack, Jira, and Intercom.
Monterey AI
Monterey AI is a customer-insights copilot that automatically aggregates and analyzes qualitative feedback—like support tickets, chat logs, surveys, app reviews, and social media—into actionable insights. Designed for product, support, and customer success teams, it delivers sentiment analysis, theme categorization, and real-time alerts via integrated tools like Slack, Jira, and Intercom.
Target Client AI
Target Client AI is an AI-driven platform that delivers a comprehensive 55+ page analysis of your product’s ideal customer segments in just 3–5 minutes. By processing your product description, business details, and selected target segments, it generates actionable reports covering demographic profiles, buyer motivations, pain points, and customer journeys—offering startup-level insights much faster and cheaper than traditional research.
Target Client AI
Target Client AI is an AI-driven platform that delivers a comprehensive 55+ page analysis of your product’s ideal customer segments in just 3–5 minutes. By processing your product description, business details, and selected target segments, it generates actionable reports covering demographic profiles, buyer motivations, pain points, and customer journeys—offering startup-level insights much faster and cheaper than traditional research.
Target Client AI
Target Client AI is an AI-driven platform that delivers a comprehensive 55+ page analysis of your product’s ideal customer segments in just 3–5 minutes. By processing your product description, business details, and selected target segments, it generates actionable reports covering demographic profiles, buyer motivations, pain points, and customer journeys—offering startup-level insights much faster and cheaper than traditional research.
Gladly AI
Gladly Customer AI is a groundbreaking customer experience platform that centers on ongoing, personalized engagement—treating each customer as an individual rather than a ticket or task. It unifies multi-channel interactions—through voice, chat, email, SMS, and social—into one continuous conversation thread. Guided by Customer AI, the platform empowers AI agents (Gladly Sidekick) to resolve queries autonomously or seamlessly hand them off to human agents (Gladly Hero), while maintaining context, tone, and brand voice consistently. Simple, no-code “Guides” allow CX teams to define AI behavior in plain English, backed by real-time insights, automation, and analytics—all designed to drive both efficiency and deeply personal customer service.
Gladly AI
Gladly Customer AI is a groundbreaking customer experience platform that centers on ongoing, personalized engagement—treating each customer as an individual rather than a ticket or task. It unifies multi-channel interactions—through voice, chat, email, SMS, and social—into one continuous conversation thread. Guided by Customer AI, the platform empowers AI agents (Gladly Sidekick) to resolve queries autonomously or seamlessly hand them off to human agents (Gladly Hero), while maintaining context, tone, and brand voice consistently. Simple, no-code “Guides” allow CX teams to define AI behavior in plain English, backed by real-time insights, automation, and analytics—all designed to drive both efficiency and deeply personal customer service.
Gladly AI
Gladly Customer AI is a groundbreaking customer experience platform that centers on ongoing, personalized engagement—treating each customer as an individual rather than a ticket or task. It unifies multi-channel interactions—through voice, chat, email, SMS, and social—into one continuous conversation thread. Guided by Customer AI, the platform empowers AI agents (Gladly Sidekick) to resolve queries autonomously or seamlessly hand them off to human agents (Gladly Hero), while maintaining context, tone, and brand voice consistently. Simple, no-code “Guides” allow CX teams to define AI behavior in plain English, backed by real-time insights, automation, and analytics—all designed to drive both efficiency and deeply personal customer service.
Thena
Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.
Thena
Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.
Thena
Thena.ai is an AI-powered customer support platform built specifically for modern B2B teams, unifying ticketing and messaging across channels like Slack, Microsoft Teams, email, and web chat. By leveraging intelligent automation and conversational AI agents, Thena turns support requests from any platform into structured, actionable tickets—automatically triaged, tracked, and routed to the right team for fast resolution. Its features include native Slack and Teams integration, proactive sentiment analysis, real-time knowledge base suggestions, workflow automation, and predictive analytics, streamlining customer ops and boosting support team efficiency.
Z AI
Chat.Z.ai is a powerful AI-powered chatbot platform designed to enhance communication and productivity for businesses and individuals. It offers customizable chatbots, seamless integrations, and advanced AI capabilities to create engaging and efficient conversational experiences.
Z AI
Chat.Z.ai is a powerful AI-powered chatbot platform designed to enhance communication and productivity for businesses and individuals. It offers customizable chatbots, seamless integrations, and advanced AI capabilities to create engaging and efficient conversational experiences.
Z AI
Chat.Z.ai is a powerful AI-powered chatbot platform designed to enhance communication and productivity for businesses and individuals. It offers customizable chatbots, seamless integrations, and advanced AI capabilities to create engaging and efficient conversational experiences.
Regal AI
Regal.ai is an AI Agent Platform that revolutionizes customer communication by transforming support, sales, and operations through AI-powered calls. Unlike traditional contact center software, Regal enables businesses to build, monitor, and scale AI agents effortlessly, delivering human-like interactions at scale.
Regal AI
Regal.ai is an AI Agent Platform that revolutionizes customer communication by transforming support, sales, and operations through AI-powered calls. Unlike traditional contact center software, Regal enables businesses to build, monitor, and scale AI agents effortlessly, delivering human-like interactions at scale.
Regal AI
Regal.ai is an AI Agent Platform that revolutionizes customer communication by transforming support, sales, and operations through AI-powered calls. Unlike traditional contact center software, Regal enables businesses to build, monitor, and scale AI agents effortlessly, delivering human-like interactions at scale.
LiveChat AI
LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.
LiveChat AI
LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.
LiveChat AI
LiveChatAI is an AI-powered chatbot platform designed to enhance customer support by resolving up to 70% of queries instantly. It leverages advanced AI technology to provide accurate and context-aware responses, reducing the workload on human agents and improving overall customer satisfaction.
Aisera
Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.
Aisera
Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.
Aisera
Aisera is an AI-driven platform designed to transform enterprise service experiences through the integration of generative AI and advanced automation. It leverages Large Language Models (LLMs) and domain-specific AI capabilities to deliver proactive, personalized, and predictive solutions across various business functions such as IT, customer service, HR, and more.
Artisan
Artisan is an AI-powered outbound sales platform designed to streamline and automate the entire outbound sales process with AI employees, including its flagship AI BDR, Ava. The platform consolidates all essential outbound tools into a sleek, intuitive interface to help sales teams increase efficiency and focus on building real customer relationships. Artisan offers features such as prospect research across multiple channels, email and LinkedIn outreach automation, lead generation from an extensive B2B database with over 300 million contacts, and intent signal analysis to prioritize high-potential leads. Its automation covers workflow building, email deliverability optimization, and hyper-personalized multi-channel messaging sequences.
Artisan
Artisan is an AI-powered outbound sales platform designed to streamline and automate the entire outbound sales process with AI employees, including its flagship AI BDR, Ava. The platform consolidates all essential outbound tools into a sleek, intuitive interface to help sales teams increase efficiency and focus on building real customer relationships. Artisan offers features such as prospect research across multiple channels, email and LinkedIn outreach automation, lead generation from an extensive B2B database with over 300 million contacts, and intent signal analysis to prioritize high-potential leads. Its automation covers workflow building, email deliverability optimization, and hyper-personalized multi-channel messaging sequences.
Artisan
Artisan is an AI-powered outbound sales platform designed to streamline and automate the entire outbound sales process with AI employees, including its flagship AI BDR, Ava. The platform consolidates all essential outbound tools into a sleek, intuitive interface to help sales teams increase efficiency and focus on building real customer relationships. Artisan offers features such as prospect research across multiple channels, email and LinkedIn outreach automation, lead generation from an extensive B2B database with over 300 million contacts, and intent signal analysis to prioritize high-potential leads. Its automation covers workflow building, email deliverability optimization, and hyper-personalized multi-channel messaging sequences.
Observe AI
Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.
Observe AI
Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.
Observe AI
Observe.AI is a conversational-intelligence and voice-AI platform geared for enterprise contact centres. It enables companies to analyse 100 % of customer interactions (voice, chat, email), automate quality assurance, provide real-time agent assistance, deploy AI agents for customer journeys, and extract operational insights at scale. The platform emphasises enterprise-grade security, multilingual capabilities, real-time and post-interaction workflows, and integrations with contact-centre systems and business intelligence.
unwrap
Unwrap is an AI-powered customer intelligence platform designed to help product and customer experience (CX) teams deeply understand their users by automatically organizing, categorizing, and analyzing vast amounts of unstructured feedback from multiple channels. The platform consolidates data from sources such as app store reviews, support tickets, social media, surveys, and call recordings to provide actionable insights with minimal manual effort. Its advanced natural language processing (NLP) capabilities enable thematic clustering, sentiment analysis, and anomaly detection to surface emerging trends and critical issues in near real-time. By automating feedback analysis, Unwrap empowers teams to prioritize product improvements and customer needs efficiently.
unwrap
Unwrap is an AI-powered customer intelligence platform designed to help product and customer experience (CX) teams deeply understand their users by automatically organizing, categorizing, and analyzing vast amounts of unstructured feedback from multiple channels. The platform consolidates data from sources such as app store reviews, support tickets, social media, surveys, and call recordings to provide actionable insights with minimal manual effort. Its advanced natural language processing (NLP) capabilities enable thematic clustering, sentiment analysis, and anomaly detection to surface emerging trends and critical issues in near real-time. By automating feedback analysis, Unwrap empowers teams to prioritize product improvements and customer needs efficiently.
unwrap
Unwrap is an AI-powered customer intelligence platform designed to help product and customer experience (CX) teams deeply understand their users by automatically organizing, categorizing, and analyzing vast amounts of unstructured feedback from multiple channels. The platform consolidates data from sources such as app store reviews, support tickets, social media, surveys, and call recordings to provide actionable insights with minimal manual effort. Its advanced natural language processing (NLP) capabilities enable thematic clustering, sentiment analysis, and anomaly detection to surface emerging trends and critical issues in near real-time. By automating feedback analysis, Unwrap empowers teams to prioritize product improvements and customer needs efficiently.
Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
If you have any suggestions or questions, email us at hello@aitoolbook.ai