- Industries with high infrastructure demands: Sectors such as finance, telecom, manufacturing, healthcare and government relying on secure, resilient, high-availability systems.
- Companies requiring specialised services: Those needing network/edge deployments, mainframe modernisation, hybrid cloud operations or digital workplace services.
- Organisations needing global delivery & managed services: Businesses that require 24/7 global support, global footprint and standardised service delivery across geographies.
- Partners & ecosystem integrators: Technology firms or system-integration partners looking to collaborate, deliver end-to-end solutions or leverage Kyndryl’s infrastructure platform.
How to Use It?
- Initial assessment & advisory: Engage Kyndryl’s consulting team to assess current infrastructure, identify priorities and define a transformation roadmap.
- Define service scope: Determine which infrastructure areas to outsource or modernise (cloud migration, network/edge rollout, digital workplace, security, mainframe).
- Plan & design: Work with Kyndryl to design the target infrastructure architecture, deployment model (on-premises, cloud, edge, hybrid) and operating model.
- Deploy & transition: Execute the transition by migrating workloads, re-configuring systems, implementing operations, establishing service-management frameworks and global delivery.
- Operate & optimise: Kyndryl runs the environment, monitors performance, manages incidents, executes service improvement and adapts as business needs evolve.
- Scale & transform further: Over time, extend services to new geographies, broaden capabilities (AI/data services, edge, hybrid cloud), and integrate new technologies.
- Independent infrastructure-services focus: Kyndryl was created as a standalone business to focus purely on infrastructure services, giving it the freedom to adopt multi-vendor strategies and partner broadly.
- Breadth of service across infrastructure domains: Unlike firms that specialise only in cloud or network, Kyndryl covers mainframe & enterprise systems, edge & network, applications/data & AI, cloud, security and workplace services.
- Global scale with legacy strength: It serves large, complex clients with mission-critical systems inherited from its predecessor, giving both scale and maturity.
- Vendor-agnostic delivery model: Kyndryl emphasises partnerships and flexibility rather than vendor lock-in, enabling organisations to leverage multiple cloud/hybrid providers and technologies.
- Strong capability for managing global, complex infrastructure estates.
- Comprehensive service portfolio covering many aspects of IT operations, from mainframe to edge to cloud.
- Vendor-agnostic approach enabling flexibility in technology choices.
- Experience with large enterprises and mission-critical systems lends credibility.
- Broad partner ecosystem which is helpful for hybrid, multi-cloud, edge strategies.
- Modernisation focus: moving from legacy operations to more value-added services.
- Because of its scale and complexity, the services may be more suited for large organisations rather than smaller companies with simpler infrastructure needs.
- Customisation, integration and transformation projects may require significant time and investment.
- The broad service scope can mean that selecting and managing service components may require strong internal governance and vendor-management capabilities.
- Smaller businesses or simple use-cases might find more lightweight infrastructure service models more cost-effective than a large partner like Kyndryl.
Custom
Custom Pricing.
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Kyndryl emphasises a vendor-agnostic, multi-partner ecosystem so clients are not locked into a single technology stack.
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Editorial Note
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