- Industries with high infrastructure demands: Sectors such as finance, telecom, manufacturing, healthcare and government relying on secure, resilient, high-availability systems.
- Companies requiring specialised services: Those needing network/edge deployments, mainframe modernisation, hybrid cloud operations or digital workplace services.
- Organisations needing global delivery & managed services: Businesses that require 24/7 global support, global footprint and standardised service delivery across geographies.
- Partners & ecosystem integrators: Technology firms or system-integration partners looking to collaborate, deliver end-to-end solutions or leverage Kyndryl’s infrastructure platform.
How to Use It?
- Initial assessment & advisory: Engage Kyndryl’s consulting team to assess current infrastructure, identify priorities and define a transformation roadmap.
- Define service scope: Determine which infrastructure areas to outsource or modernise (cloud migration, network/edge rollout, digital workplace, security, mainframe).
- Plan & design: Work with Kyndryl to design the target infrastructure architecture, deployment model (on-premises, cloud, edge, hybrid) and operating model.
- Deploy & transition: Execute the transition by migrating workloads, re-configuring systems, implementing operations, establishing service-management frameworks and global delivery.
- Operate & optimise: Kyndryl runs the environment, monitors performance, manages incidents, executes service improvement and adapts as business needs evolve.
- Scale & transform further: Over time, extend services to new geographies, broaden capabilities (AI/data services, edge, hybrid cloud), and integrate new technologies.
- Independent infrastructure-services focus: Kyndryl was created as a standalone business to focus purely on infrastructure services, giving it the freedom to adopt multi-vendor strategies and partner broadly.
- Breadth of service across infrastructure domains: Unlike firms that specialise only in cloud or network, Kyndryl covers mainframe & enterprise systems, edge & network, applications/data & AI, cloud, security and workplace services.
- Global scale with legacy strength: It serves large, complex clients with mission-critical systems inherited from its predecessor, giving both scale and maturity.
- Vendor-agnostic delivery model: Kyndryl emphasises partnerships and flexibility rather than vendor lock-in, enabling organisations to leverage multiple cloud/hybrid providers and technologies.
- Strong capability for managing global, complex infrastructure estates.
- Comprehensive service portfolio covering many aspects of IT operations, from mainframe to edge to cloud.
- Vendor-agnostic approach enabling flexibility in technology choices.
- Experience with large enterprises and mission-critical systems lends credibility.
- Broad partner ecosystem which is helpful for hybrid, multi-cloud, edge strategies.
- Modernisation focus: moving from legacy operations to more value-added services.
- Because of its scale and complexity, the services may be more suited for large organisations rather than smaller companies with simpler infrastructure needs.
- Customisation, integration and transformation projects may require significant time and investment.
- The broad service scope can mean that selecting and managing service components may require strong internal governance and vendor-management capabilities.
- Smaller businesses or simple use-cases might find more lightweight infrastructure service models more cost-effective than a large partner like Kyndryl.
Custom
Custom Pricing.
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Kyndryl emphasises a vendor-agnostic, multi-partner ecosystem so clients are not locked into a single technology stack.
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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