Cisco Webex AI
Last Updated on: Sep 12, 2025
Cisco Webex AI
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What is Cisco Webex AI?
Webex is a unified collaboration and customer-experience platform that empowers seamless communication across meetings, messaging, calling, webinars, events, and video messaging—all wrapped inside a robust, AI-powered ecosystem. It delivers real-time teamwork with features like polling, whiteboarding, and integrated experiences, plus AI-driven tools that enhance productivity and intimacy in digital spaces. With Control Hub, IT gets a single AI-powered dashboard to oversee devices, security, and troubleshooting without juggling multiple tools. Webex is secure by architecture and private by default, purpose-built to meet compliance and enterprise needs while delivering simplicity. Trusted by 95 % of Fortune 500 companies, it’s built to scale from solo entrepreneurs to global brands with ease.
Who can use Cisco Webex AI & how?
Who Can Use It?
  • Remote, Hybrid, and Office Teams: Make meetings, chats, and collaborations feel face-to-face—even across continents.
  • Event Planners & Marketers: Host dynamic webinars, immersive events, and interactive sessions with audience engagement tools.
  • Customer Experience & Support Teams: Leverage built-in AI agents and digital contact center capabilities to fast-track resolutions.
  • IT Leadership & Admins: Centralize management, security, and insights across endpoints with seamless AI-powered oversight.
  • Creatives & Educators: Harness video messaging, whiteboarding, and polling to spark teamwork, ideation, and learning across any group.

How to Use Webex?
  • Sign Up & Choose Your Plan: Get started for free, then scale up with additional features, storage, and support as needed.
  • Launch Collaboration Tools: Access meetings, messaging, calling, whiteboarding, webinars, events, and video messaging—all from one suite.
  • Set Up Control Hub: Empower your IT team to manage devices, troubleshoot, and monitor security effortlessly through an AI-enhanced dashboard.
  • Activate AI-Driven Assistants: Enhance customer support with AI agents, speed up meeting workflows, and boost engagement.
  • Engage & Collaborate: Run interactive sessions using polling, Q&A, or brainstorm in whiteboard spaces to make every collaboration pop.
  • Deploy Devices & Workspaces: Extend Webex into physical spaces with AI-smart devices—from desk gear to room cameras and audio.
  • Scale Securely: Leverage enterprise-grade security by design and privacy by default to conduct business with confidence.
What's so unique or special about Cisco Webex AI?
  • All-In-One Collaboration Platform: Meetings, messaging, calling, events, and more—in a single, integrated experience.
  • AI-Powered Management: Control Hub brings AI-assistive device and security oversight to centralize command.
  • Customer & Employee Experience: Built-in features like AI agents and polling elevate both internal collaboration and customer engagement.
  • Deep Security Posture: Secure architecture and privacy-focused defaults make Webex enterprise-trustworthy out of the box.
  • Device & Workspace Ecosystem: Award-winning hardware and workspace design tools extend collaboration into hybrid and physical workspaces.
Things We Like
  • Fluid integration across all communication tools, so teams can move without friction.
  • AI interventions that amplify efficiency—from management visibility to interactive experiences.
  • Rock-solid enterprise security and compliance that make IT sigh in relief.
  • Versatility across use cases—meeting pros, event hosts, educators, and support teams all get value.
  • Scalable presence—from individuals to global Fortune-500 enterprises.
Things We Don't Like
  • Advanced features (like AI agents or expanded storage) may require paid plans post-trial.
  • Platform breadth can be overwhelming—teams may need guidance to navigate the full suite.
  • Hardware and workspace extensions may need investment; not ideal for stripped-down setups.
  • Setting up seamless hybrid experiences requires coordinated planning across infrastructure and culture.
Photos & Videos
Screenshot 1
Pricing
Paid

Webex Free

$0

  • Unlimited meetings, up to 40 min per meeting
  • Screen sharing with annotation
  • Unlimited Whiteboards
  • Local recording
  • Calendar service integration
  • Advanced noise cancellation
  • Unlimited messaging
  • Create and share video by Vidcast
  • Advanced Security
  • Integration of leading apps

Webex Meet

$14.50/M

  • AI Assistant
  • Unlimited meetings, up to 24 hours per meeting
  • Up to 200 attendees per meeting
  • 10 GB AI-powered cloud recording
  • Live polling and Q&A by Slido
  • Closed captions
  • Advanced Support

Webex Suite

$25/M

  • Business phone number
  • Call any telephone number
  • Visual voicemail
  • Move your call from one device to another
  • 6-way conference calling
  • Unlimited local and domestic long-distance calling
  • International long distance billed per minute

Webex Enterprise

Contact Sales

  • Up to 1,000 attendees
  • Local & Unlimited Cloud meeting recording
  • FedRAMP authorized security
  • Certain plans include Webex events
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Popular Mention

FAQs

You can start with a free tier, but additional features, extra storage, and enterprise-grade support come with paid plans.
It includes meetings, messaging, calling, webinars, events, polling, whiteboarding, and video messaging—all in one suite.
It’s a centralized, AI-powered control dashboard for IT to manage devices, security, troubleshooting, and analytics.
Yes—Webex includes AI agents for customer support and AI-enhanced contact center tools to improve response times and engagement.
Absolutely—it’s designed with security by architecture and privacy by default to meet enterprise and compliance needs.

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