Userbot.ai
Last Updated on: Sep 12, 2025
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What is Userbot.ai?
Userbot.ai is an AI-powered conversational platform designed to automate customer and internal communications with chatbots and digital assistants. Tailored for enterprises, it uses natural language processing to recognize intent, orchestrate workflows, and deliver omnichannel experiences—enabling voice, chat, and digital human interfaces.
Who can use Userbot.ai & how?
- Customer Support Teams: Respond to queries across channels like web chat and messaging apps.
- Sales & Marketing Departments: Qualify leads and collect data through conversational flows.
- Internal Helpdesks: Automate staff support and HR processes.
- Enterprises & Public Sector: Build scalable chatbot services with AI and digital avatars.
- Technical Users: Customize chatbot logic using no-code dashboards.
How to Use Userbot.ai?
- Request a Demo & Onboard: Start with a walkthrough to set up your instance.
- Define Use Cases: Map conversational needs for support, sales, or internal help.
- Train the AI: Use templates or customize workflows with intent recognition.
- Deploy on Channels: Launch across chat, voice, digital human, and messaging platforms.
- Monitor & Improve: Use dashboard analytics to refine conversation flows.
What's so unique or special about Userbot.ai?
- Conversational Omnichannel: Supports chat, voice, and digital human interfaces seamlessly.
- No-Code Platform: Build and train bots without developer support.
- AI + Analytics: NLP engine combined with monitoring dashboards for continual improvement.
- Enterprise-Grade Security: Built for enterprise use with integrations and compliance capabilities.
Things We Like
- Omnichannel support enables unified customer experiences.
- No-code training and deployment simplify setup.
- Real-time analytics helps improve bots’ performance.
- Scalable for enterprise deployment across channels.
Things We Don't Like
- Setup and integration can involve onboarding.
- Best suited for enterprise budgets and scale.
- Voice and avatar quality depends on model integrations.
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Pricing
FreemiumFree Plan
€ 0.00
Unlimited chatbots
Chat history & analytics for up to 30 days
Dashboard access for 1 agent
Up to 100 chats/month
Web chat widget and flow creation
Zapier integration
20 interactions (limited)
Custom node creatio
Community Forum support
SOC2 Type II & GDPR compliance
Chat history & analytics for up to 30 days
Dashboard access for 1 agent
Up to 100 chats/month
Web chat widget and flow creation
Zapier integration
20 interactions (limited)
Custom node creatio
Community Forum support
SOC2 Type II & GDPR compliance
Starter
€ 49.00
All Free Plan features, plus:
Unlimited chats & interactions
Facebook Messenger integration
Chat personalization
Additional agents: €14/agent (Starter)
Unlimited chats & interactions
Facebook Messenger integration
Chat personalization
Additional agents: €14/agent (Starter)
Professional
€ 99.00
All Starter features, plus:
Brand removal from chat interface
AI training tips and analytics (Top Intent, Top Group, Time Planning)
Additional agents: €29/agent (Professional)
Brand removal from chat interface
AI training tips and analytics (Top Intent, Top Group, Time Planning)
Additional agents: €29/agent (Professional)
Enterprise Plan
Custom Pricing
All Professional features, plus:
Custom chat volume and agent seats
Embedded infrastructure and dedicated support
Private workshops and partner resources
24/7 on-call support
Role-based access control (RBAC), SCIM/SAML, audit logging
Custom data retention rules and security reports
SOC2 Type II & GDPR compliance
Custom chat volume and agent seats
Embedded infrastructure and dedicated support
Private workshops and partner resources
24/7 on-call support
Role-based access control (RBAC), SCIM/SAML, audit logging
Custom data retention rules and security reports
SOC2 Type II & GDPR compliance
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FAQs
A generative AI platform that automates customer conversations across chat, voice, and digital human interfaces.
No—it offers a no-code dashboard to build workflows.
Supports web chat, messaging apps, voice calls, and digital avatars.
Yes—it’s designed to cover front-line support, lead qualification, and staff helpdesk.
Yes—you get dashboards and insights for conversational performance tracking.
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Editorial Note
This page was researched and written by the ATB Editorial Team. Our team researches each AI tool by reviewing its official website, testing features, exploring real use cases, and considering user feedback. Every page is fact-checked and regularly updated to ensure the information stays accurate, neutral, and useful for our readers.
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